- Simplicity. Without going overboard, I wanted to put together a model that could be completed within a few hours, rather than something that would take weeks to complete. The trade-off of course, is that this model is much less detailed than others. However, with many conflicting priorities, I know that many IT leaders can't take the time to fill out an assessment the length of the last instalment of Harry Potter.
- Objectivity. One of the benefits I have at Forrester is the ability to address this from a vendor neutral perspective. I have no ulterior motives with this model and no vendor allegiances that could influence the outcomes.
- Process-orientation. I strongly believe that a mature business technology resiliency program is built on a bedrock of repeatable, standardised, and streamlined processes. In the model, you will see there is a section on technology maturity, but the emphasis overall is on the process components.
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