From my discussions with customers and prospects it is clear that the final layer in their architectures is being defined by UXP (see my previous posts). So whether you have a Service or Web Oriented architecture most organisations have already moved or are in the middle of moving towards a new flexible layered architecture that will provide more agility and breaks down the closed silo architectures they previously owned.
However solution vendors that provide “out the box” business solutions whether they be vertical (banking, insurance, pharmaceutical, retail or other) or horizontal (CRM, ERP, supply chain management) have not necessarily been as quick to open up their solutions. Whilst many will claim that they have broken out of the silo’s by “service enabling” their solution, many still have proprietary requirements to specific application servers, databases, middleware or orchestration solutions.
However recently I have come across two vendors, Temenos (global core banking) and CCS (leading insurance platform) who are breaking the mould.
CCS have developed Roundcube to be a flexible componentised solution to address the full lifecycle of insurance from product definition, policy administration to claims. Their solution is clearly layered, service enabled and uses leading 3rd party solutions to manage orchestration, integration and presentation whilst they focus on their data model and services. Their approach allows an organisation to buy into the whole integrated suite or just blend specific components into existing solutions they may have. By using leading 3rd party solutions, their architecture is open for integration into other solutions like CRM or financial ledgers.
Temenos too has an open architecture (Temenos Enterprise Framework Architecture) which allows you to use any database, application server, or integration solution. Their oData enabled interaction framework allows flexibility at the front end too.
Whilst these are both evolving solutions, they have a clear strategy and path to being more open and therefore more flexible. Both are also are providing a solution that can be scaled from the smallest business to the largest enterprises. Their solutions will therefore more naturally blend into organisations rather than dictate requirements.
Whilst packaged solutions are often enforced by business sponsors this new breed of vendor provides the flexibility that will ensure the agility of changes the business requires going forward. It’s starting to feel like organisations can “have their cake and eat it” if they make the right choices when selecting business solutions.
If you've seen other solutions in different verticals providing similar open architectures I would be very happy to hear about them at [email protected].