International banking group Standard Chartered has selected Jive’s enterprise communication and collaboration solutions to enable its 90,000 global employees to connect with each other and collaborate more effectively.
The bank’s new Jive-n internal community solution will reach across 70 countries to increase employee engagement and productivity, and to help the company better attract and retain staff and customers, Standard said.
With half of its workforce aged under 30, and over 95 percent of its employees working across Asia, Africa and the Middle East, Standard Chartered’s staff come from a wide range of cultural backgrounds. “In order to bridge these influences” and “empower employees to adopt more collaborative workstyles”, said the bank, Standard will combine peer-to-peer collaboration, formal internal communications, and a human resources help desk into a “digital workplace hub” built on Jive.
“Our international network is one of Standard Chartered’s key differentiators, which is why we’ve made collaboration a top strategic priority for the company. Jive will further our competitive advantage by breaking down silos across locations, languages and business divisions, so we can all work better together as we bring our valuable expertise to customers,” said Mark Devadason, accountable executive for the project at Standard Chartered.
“When our tech savvy employees come to work, they expect the same social and mobile capabilities that they’re used to enjoying in their personal lives, and we chose Jive because it will help us meet those expectations through a best-in-class community that supports each employee’s own unique style of collaboration.”
Standard Chartered will begin rolling out Jive to its global workforce later this year, replacing the company’s previous communications channels with the interactive collaboration platform. Jive will provide critical internal groups – such as dispersed branch managers, business and talent development teams, and “even the company’s senior executives” – with a venue to share and build upon each other’s best practices, ideas and strategies.
Rather than “re-inventing the wheel for each location or sales deal”, the new platform will make it easy for staff to share their expertise for the benefit of the entire international network.
Bank of the West, Credit Suisse, Euroclear Bank, FICO, Grant Thornton and Prudential also use Jive.