Manchester Airport signs IT services contract

Manchester Airport has signed a new contract for the supply of business critical software services.

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Manchester Airport has signed a new contract for the supply of business critical software services.

The airport has signed a new, two-year deal with IT services company Polymorph, an extension in the relationship between the two organisations.

From this month the deal will involve Polymorph developing and supporting existing and new applications and supporting the day-to-day operations of the UK’s third busiest airport.

The contract renewal will involve projects focusing on operational areas such as duty manager logs, management of the Escape Lounge, management of grants for sound insulation, accident and claims management, and other projects to improve the operational efficiency of the airport.

With the renewal of the contract, the value of which has not been disclosed, Polymorph will be working with Manchester Airport’s information systems team to gather and document user requirements.

Matt Stephenson, director of IS strategy and development at Manchester Airports Group, said: "The portfolio of applications Polymorph develops and supports for us is essential for the smooth running of our airports, and the understanding they have of our business positions them to continue to add great value.”

In other airport news, Heathrow has launched a new information management system that it said will help stakeholders share information accurately and in a timely way, to help the airport reduce delays and operate more efficiently.

The Airport Collaborative Decision Making (A-CDM) system is based on BPM technology from Pegasystems, that airport operator BAA has been using at Heathrow for a number of years.

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