Improve IT planning for 2010

It is a good time to review how we plan projects and question whether our processes are good as they could be.


Since we're nearing the end of the 2010 planning cycle, it's as good a time as any to review how we plan projects and whether our processes are as effective as they could be. IT planning never truly ends and tends to eat up more time than we think. As a result, CIOs and their teams have an opportunity to lead the charge to get leaner in planning.

IT planning for most companies originates with several IT leaders (with titles like business consultants and portfolio managers) eliciting business requirements for the year, part of a "bottom-up" process. But a CIO needs the ability and the platform within his or her company to say: Here are the 10 projects on our multi-year roadmap and these will guide the majority of our investments, thus greatly streamlining the process.

The Diamond Digital IQ research, in which we surveyed 451 senior business and IT executives of large companies, found that firms spend roughly 240 man weeks per year on planning and budgeting-almost five man years! Think about what could be accomplished with 80 per cent of that time back in the hands of your senior-most leaders.

Roughly 25 per cent of this effort is geared toward collecting the project ideas, another 25 per cent toward preparing business cases, and only about 15 per cent on linking the initiatives to the strategic roadmap. Our study also found that the presence of a multi-year strategic roadmap is a strong indicator of company performance, but that only 37 per cent claim to have a clear roadmap. So, to get leaner in planning a company needs to get a clear roadmap and spend more time aligning to it and less time on (tactical) data collection.

It's clear that we're making progress in bridging gaps between business and IT, but to maintain momentum through 2010 and beyond, CIOs will be tasked with sustaining technology's transformational forces. But in order to get better at delivering projects, we need to first get better at planning them. Following are four linked themes that should contribute to a company's effective IT planning process.

Moving Toward Leaner Planning

One of Diamond's financial services clients spends more than half its annual planning at the edges of the organisation. In other words, the IT leaders responsible for each of the lines of business work with their teams to collect a list of all of the projects to consider for the coming year. The individual lists are then rolled into a master list and the result is a set of investments 300 per cent to 500 per cent larger than the expected IT investment dollars available. The remaining half of the planning time involves trimming down the list into something closer to the numbers provided by the CFO's team.

What's missing is a linkage from the strategic roadmap to the annual plan. A CIO needs to make sure that all IT investments can be tracked back to one or more specific business objectives and more detailed capabilities.

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