The Driving Standards Agency and the Vehicle and Operator Services Agency are seeking a supplier to support their end user device needs after the two organisations merge in 2014.
Alongside a separate framework that was unveiled recently that aims to help the organisations manage their legacy IT after the merger, the newly formed DVSA will also need a supplier to maintain and support all end user devices for approximately 4,400 staff across 380 locations.
It is estimated that the deal could be worth up to £12 million and last for a minimum of two years.
The two organisations currently own all hardware and software relating to end user devices, but the chosen supplier should also anticipate a refresh of the estate during the contract period.
The winner of the contract will be responsible for maintenance and support of all employee devices, including the device operating systems, end user applications, business systems, interfaces, internet browsers, security and asset management software that will enable staff to access information from any DVSA location.
Support will cover a range of devices, including desktops, thin client terminal devices, laptops, tablets, scanning devices, mobile devices, printers, docking stations, as well as device accessories.
The DVSA also wants to be able to totally restrict access to files on request and to also be able to track network usage by computer and/or application.
Currently the DSA and the VOSA run two different email systems (Lotus Notes and Exchange) – the supplier will need to maintain both systems as well as manage a solution that allows a unified calendar view across both, until such a time that the DVSA migrates to one email system.
The contract notice also states that the supplier should be willing to work with other suppliers if the DVSA plans to move email and other applications to the cloud.
The winning bidder is likely to be announced by August of this year.
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