Someone, somewhere is always willing to step into the limelight. In an age of celebrity culture, where self-promotion almost seems like the key to success, the real stars can sometimes get hidden beneath the hype.
The same is true in the world of IT. The input of real experts is sometimes drowned by the deafening noise emanating from a combination of technologists pushing their latest concepts and executives that are concerned about business alignment.
Now is the time for the real experts to stick their heads above the parapet. In an age of on-demand computing and web-based interaction, the architects that develop your interfaces have never been more crucial.
For a start, our interface for interacting with computers is changing. Where once applications sat on our desktop, more and more users are interacting with applications through the browser.
The broad range of next generation browsers – such as Google’s Chrome and Mozilla’s Firefox – show how the web can be a platform for business computing, not just searching and browsing.
Ajax and Flash have given developers the opportunity to develop cool web-based applications, many of which work more smoothly than their desktop-based cousins.
Underlying such developments is the progression of broadband and wireless networking.
Long gone is the time when domestic internet users had to rely on dial-up access and painfully slow web browsing.
The average UK broadband download speed is now above 4.3Mbps (see further reading) and the government continues to work on its plan for a highspeed broadband network, with a universal 2Mbps broadband link “virtually everywhere” by 2012.
Such developments mean more and more of your customers will be online. And in an age of constrained financial returns, your customer has just become even more important. Clients will quickly change supplier if they believe they can get a better deal or a better experience somewhere else.
Strong customer advocates are likely to be your quickest way to retained clients.
So, ensure your front-end – your window on your business and its services – is usable and reliable. This means presentation architects must be close to the business.
The user interface – or presentation layer – is the face of the business and the significance of individuals in such architecture positions is unlikely to diminish.
In fact, the importance of presentation architects is only likely to increase as more internal and external users rely on usable web-based interfaces to communicate with the business.
Want to get ahead? Then look after your presentation architect