Transport for Greater Manchester plans £8m passenger information hub

Transport for Greater Manchester (TfGM) has revealed plans to integrate all forms of its travel data into an information hub that will aim to provide passengers with a greater insight into their travel plans.

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Transport for Greater Manchester (TfGM) has revealed plans to integrate all forms of its travel data into an information hub that will aim to provide passengers with a greater insight into their travel plans.

An online prior information notice outlined the £8 million project, where TfGM said it is looking for a vendor to provide it with a ‘dynamic road network efficiency and travel information system solution’.

The tool will integrate bus, road, rail, Metrolink, cycling and other relevant forms of data, into a dynamic information entity. This will support operational network management and present passengers with information, which will hopefully help TfGM with traffic management, disruptions and incidents on the network.

The notice reads: “The solution will be able to provide travel users with options for a particular journey (including mid-journey alerts concerning incidents that could disrupt their travel plans and to inform them of other more appropriate options), enabling them to select the most appropriate travel mode and service option in a seamless, and cost effective way.”

TfGM has said that it will start awarding contracts before the end of the year, if it decides to proceed with the procurement.

Atos was recently selected as TfGM’s IT services provider to manage a new smart ticketing system, which will eventually see passengers use e-tickets and contactless bank cards to pay for travel on buses, trains and trams across the city.

Atos will design, build and manage the hosted service to run the scheme for seven years, as well as deploy and manage an estate of ticket sales and validation devices provided by a number of different suppliers.

The first stage will cover Manchester’s Metrolink network, park and ride sites, with the option for buses and rail to be targeted in subsequent stages. Passengers will be using the new smartcard system within two years.

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