Start-rite is latest UK brand to be hit by Heartbleed bug

Childrens' shoe brand Start-rite warns customers their data could have been impacted by the Heartbleed vulnerability.


Childrens' shoes retailer Start-rite has advised customers to change their passwords after it was hit by the Heartbleed vulnerability.  

The shoe company is the latest in a number of websites that were affected in the UK. Parenting website Mumsnet also fell prey to the OpenSSL, the cryptographic library used by millions of websites to encrypt their communications via SSL (Secure Sockets Layer) and TLS (Transport Layer Security), vulnerability that caused an IT security catastrophe earlier this month.

Start-rite sent an email to its customers alerting them to the Heartbleed attack last week.

“We were made aware of the potential impact the widely known Heartbleed bug could have on the security of our customer data by one of our website technology suppliers, and would like to reassure you that we acted immediately to implement a security fix,” it said.

It is understood that none of the retailer’s data has been compromised. The company has since put in place new SSL certificates, and it said that it had sent the email advising customers to change passwords as a precautionary measure.

However, Start-rite declined to name its technology provider.

"We apologise for any inconvenience this may have caused and we want to assure you that your data and its protection is our number one priority," the company said in the email to customers. 

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