A West Midlands NHS trust has signed a contract with BT for hosted Voice over IP (VoIP) phone services that will be provided over the health service’s N3 broadband network.
The VoIP service at Heart of Birmingham Teaching primary care trust will exploit the upgrade carried out to N3 in July to allow VoIP calls. The N3 network, provided by BT, is part of the NHS’s £12.4bn National Programme for IT (NPfIT).
The PCT has signed up to the N3 Hosted Voice Service which will see BT manage the IP infrastructure for three new sites. The contract initially covers 280 Cisco IP handsets.
Kam Ryatt, the PCT’s associate director of ICT, said: "By converging our voice and data over the same single network we have delivered a simple, cost-effective and highly efficient way to manage our communications needs.”
Using the Hosted Voice Service would free resources that could be redirected towards frontline services, she added.
The IP infrastructure will run across the Birmingham and Solihull Community of Interest Network, a high bandwidth network linking PCTs – and the doctors’ surgeries and medical centres they run – at more than 200 sites across Birmingham and Solihull.
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