The study also indicates a growing trend of migrating to faster speeds in the horizontal and the backbone connections. In the horizontal, installation of 10 Gb/s Ethernet is expected to increase from 4% to 29% over the next five years. And in the backbone, more than half of respondents (51%) intend to install 10 Gb/s Ethernet in the next five years.
The survey also revealed productivity can be lost as IT professionals spend more time working on moves, adds and changes (MACs) for support functions. Users reported that nearly 18% of network assets are mislaid or moved unofficially annually, and 11% of MACs, on average, need rework.
“Video conferencing, VoIP and collaborative working are all on the rise,” said Mark Peterson, senior vice president of CommScope Global Enterprise Marketing. “These applications improve productivity and reduce costs – and IT administrators are accommodating these demands by migrating Ethernet networks to higher speed and, subsequently, higher performance cabling from the backbone all the way to the desktop.”
Companies typically spend 19% of IT support time monitoring network performance. IT managers reported spending an average of 4.4 hours preparing and initiating an IT work order and 7.7 hours per month auditing network assets.