More details about the Foreign Office's recently announced digital Crisis Hub have emerged.
The new facility to help UK citizens in times of crisis abroad was built with the help of IT consultancy BJSS.
The new system replaces the Foreign Office's previous system which was decommissioned in May 2013.
The system collects data during crisis situations from both the Foreign Office crisis response team, as well as British nationals affected by the crisis. This information is then used to aid the effective planning and delivery of help.
The platform is hosted in the cloud and has been designed to support a wide-range of communication channels such as SMS text messaging and a web form on gov.uk.
Crisis Hub also features an online portal with an intuitive user interface that can be accessed by the Foreign Office crisis team from most computing and mobile devices.
The Crisis Hub is built on open source software using agile software development techniques.
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