The website and office tools of online services company Zoho were knocked offline Friday by a power outage in its data centre.
All of Zoho's services went down at around 4pm on Friday. Making regular status updates on Twitter, the company reported that it was being affected by a power failure in the Equinix colocation provider.
Equinix provides data centre, colocation and IT infrastructure services to enterprises and network service providers. A colocation service provides data centre space, power and security for a customer's equipment.
Equinix did respond to a request for information on the outage. It's not clear how many of its customers were affected by the power failure.
Zoho reported around an hour later that power was back up, and its technicians were checking for data corruption before bringing its services back online. Ten minutes later, Zoho tweeted that its Accounts service was back up and technicians were working to restore the company's applications.
"The reason it is taking time is because the database clusters lost sync internally," the company noted. "It is taking time to sync them back. Once done, the services will be restored."
Zoho also stated that techs were dealing with inconsistencies in its database clusters. The tweet also noted that it might take "a few hours" more to get all services restored.
Zoho offers an office suite of applications, including word processing, spread sheets and page view calculations.