Ulster Bank improves NPS score by 10 points since adopting Salesforce
The Irish bank has improved its NPS score ten points since switching from paperwork to the SaaS system
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Financial Services IT
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What is open banking?
UK banks are being forced to open up their data to third parties, but will consumers care?
Healthcare IT
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Hololens augmented reality enters the operating theatre
The Hololens augmented reality headset is being used during surgery at Imperial College
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How Sophia Genetics uses genomic healthcare to diagnose NHS patients
The healthtech company has merged genomics and radiomics for the first time and is opening up access to personalised medicine
Manufacturing IT
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Tommy Hilfiger wants to become a software company
The parent company of Tommy Hilfiger has drastically digitised the way it conducts B2B sales
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How Centrica got to grips with Couchbase
The utility giant has been working with the NoSQL database vendor for three years, learning lots of lessons along the way
Public Sector IT
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UK government announces £1 billion investment in AI
The funding will support research projects and plug the skills gap by training computer science teachers and funding AI PhDs
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Isle of Man turns to blockchain to protect egaming sector from fraud
The Isle of Man has granted the world’s first reputable licence for a blockchain lottery
Retail IT
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Tommy Hilfiger wants to become a software company
The parent company of Tommy Hilfiger has drastically digitised the way it conducts B2B sales
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Top software failures in recent history
Software glitches have led to cancelled hospital appointments, missed payments, double-charged customers and delayed stealth fighter jets in recent times
Travel & Leisure IT
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How Anaplan helped Thomas Cook align ecommerce and retail
The SaaS vendor’s technology is helping the travel agent transition to the digital age
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How TfL is using predictive analytics to keep the Underground moving
Data scientists are analysing failures on trains and infrastructure to support predictive maintenance
