Clydesdale and Yorkshire Bank saves 1,000 hours resetting passwords
The UK banking group is leveraging ServiceNow's SaaS platform to allow employees to self-serve IT service requests
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Financial Services IT
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Barclays launches free digital invoicing tool for SME customers
The major UK bank is bundling the free mobile invoicing tool into its core mobile banking app
Healthcare IT
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NHS CCIO backs Matt Hancock's tech vision in plans for data-driven NHS
Dr Simon Eccles, Chief Clinical Information Officer for Health and Care, has unveiled his strategy for using data in the NHS
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How Bupa shifted from four page report requests to self serve BI
Using SAP BusinessObjects and a unified data warehouse has helped Bupa modernise its BI reporting
Manufacturing IT
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BP: we became too reliant on third parties
The energy giant is in the middle of an IT transformation, moving towards cloud and away from 3rd parties
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Tommy Hilfiger wants to become a software company
The parent company of Tommy Hilfiger has drastically digitised the way it conducts B2B sales
Public Sector IT
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NHS CCIO backs Matt Hancock's tech vision in plans for data-driven NHS
Dr Simon Eccles, Chief Clinical Information Officer for Health and Care, has unveiled his strategy for using data in the NHS
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Digital secretary Jeremy Wright announces board of data ethics centre
Wright also unveiled the first projects that the Centre for Data Ethics and Innovation will lead
Retail IT
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Top software failures in recent history
Software glitches have affected some of the world's biggest companies and millions of customers
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How the Post Office finally moved off a 19-year-old SAP HR system
The Post Office was forced to upgrade its 19-year-old SAP HR 4.7 system, here are the lessons it learned
Travel & Leisure IT
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Gym Group rolls out Workday to boost growth with agility and analytics
The budget fitness club chain has ambitious expansion plans that needed integrated HR and finance systems that could quickly adapt
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Heathrow Airport aims to roll out facial biometrics by summer 2019
The airport is planning a full rollout of facial biometrics, from bag drop to boarding, by summer 2019
