Skype for Business review: Should I upgrade my organisation to Skype for business?

What Skype for Business could do for your business


Microsoft announced in September that it will be folding its enterprise communications platform Skype for Business into Microsoft Teams, its "chat-based workspace" within Office 365. Teams is Microsoft's answer to the hugely popular enterprise chat software Slack. It gives employees a place to chat via group or direct messages, plus share and collaborate on documents.

At the time the company announced: "We see the opportunity to more seamlessly integrate our communication capabilities into Microsoft Teams so users can have a single place for their conversations, contacts and content."

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The core capabilities of Skype for Business will still be there in Teams, such as text-based messaging and video conferencing. As the vendor puts it: "The Skype for Business brand will also surface in voice and video experiences within Microsoft Teams."

Microsoft says it plans to continue supporting Skype for Business for existing customers, but the vendor encourages "all Office 365 customers to start using Teams, independently or in parallel with Skype for Business".

Here we run through those core capabilities of Microsoft's messaging and video conferencing capabilities, be it through Skype for Business or Teams, and why they could be right for your business.

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