TeamViewer 14 is the latest portable version of the popular remote access/control program.
We handle support for novice computer users and you’ll be surprised how many of these customers do not understand the basics of computing. Sell them security software and many can’t install the new suite as they’ve never fully removed the previous suite. So frustrating.
The easiest solution is to employ TeamViewer and remotely advise the user via their computer than either over the phone or by email. It’s quicker to perform a task yourself than guide, which has made the likes of TeamViewer a godsend for any remote support facility.
As with previous editions, you can use it to access your own computer across the internet, maybe recovering some important document you've left at home. Or you can use it to remotely control another PC where TeamViewer is also installed; so if a friend's having technical troubles, you can log on to their system, even through most firewalls, and troubleshoot the computer as though you were sitting in front of it.
What's new in TeamViewer 14 (see the changelog for more)?
- The expert on the client side in TeamViewer Pilot sessions can now draw free-hand in addition to placing arrows
- Fixed an issue which prevented VoIP from starting directly from the beginning of a TeamViewer Pilot session
- Fixed a bug that prevented to copy & paste image bitmaps from one machine to another machine.
- Fixed a bug that caused problems when executing uploaded PowerShell scripts within a session on a 64-bit machine as execution permissions for the 32-bit process have been used.
- Fixed a bug that prevented the successful connection when using the--PasswordB64 parameter as input for the TeamViewer.exe file.
- Fixed a crash that made it impossible to log in to File Box services during a presentation.
- Fixed a bug that could cause connections to mobile devices to become stuck during connection establishment under certain conditions
- Fixed a bug that caused an ID selection window to show under certain conditions when connecting to a remote device via an ID
- Fixed a bug that prevented the Switch Sides functionality to work under specific conditions
- Fixed a bug that caused the screen sharing widget to not update correctly with the current screen contents when hosting a meeting
- Solved some other issues which caused crashes
- Minor improvements and fixes
Remote connections made easy - TeamViewer is a simple solution to a potentially complicated problem