Nationwide Building Society gets a grip on its IT costs

By using Apptio’s cost transparency implementation, Nationwide is expecting to save £6-8 million of its IT costs in the first year of the deployment.

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The Nationwide Building Society says it is tackling a “lack of transparency” into its IT costs, and as a result will save between £6 million and £8 million in the first year of deploying a new IT measurement system.

In order to optimise the measurement of the cost, quality and value of its enterprise IT services, Nationwide brought in Apptio, a provider of cloud-based technology business management software.

By using Apptio’s cost transparency implementation, Nationwide is expecting to save £6-8 million of its IT costs in the first year of the deployment. Nationwide says it now has the ability to take a view of both the IT and finance costs from “multiple angles”, and develop a “fully loaded end-to-end cost for each line of business system”. It says it can also identify where systems have not been running at full capacity.

Debra Bailey, CIO, divisional director of IT and group security at Nationwide, said: “We needed a new way of looking at demand and we needed a way to bring all that data together.

"We realised it was going to be significant, but looking back it’s really changed the nature of the way in which we work as a division and the conversations we have with the business.”