Law firm Trowers & Hamlins has embarked on a firm-wide roll-out of digital dictation software, enabling end-users across its eight UK and overseas offices to undertake dictation and transcription and instantly share the results.
It said it chose the nFlow tool partly because it integrated well with Microsoft SQL Server to make the company-wide replication and sharing of files across multiple servers straightforward.
The tool has already been implemented in the firm’s London office and is now being rolled out to the rest of the organisation over six weeks. Across-the-board training has also been completed.
Marina Herbert, T&H’s IT manager, said: “We have already found that secretaries and fee earners alike have embraced digital dictation.” She said the speed at which work was uploaded onto the system was a bringing benefits, while flexible working users and home working users had also benefited from the new system enabling all dictations to be accessed across the firm’s network.”
Herbert also said the replication capabilities of nFlow had been tested, after T&H’s Oman office recently had to shut down all servers for four days following a cyclone warning. Within two hours of restoring the servers the Oman office had full access to global data again on their local server, said Herbert.
“We have also had blips on our links with our Manchester office and the users have not even noticed. Replication has definitely proven itself,” she added.
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