Glitch at GP practice gives patients Harry Potter names

Patients visiting a GP practice in Chester were offered names from Harry Potter after a glitch with the check-in system.

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Patients visiting a GP practice in Chester were offered names from Harry Potter after a glitch with the booking-in system.

The issue arose earlier this week, according to local newspaper the Chester Chronicle.

Normally when patients go to book into their GP surgery, the touch screen computer asks for their gender and date of birth then asks them to confirm their name, before providing them with their appointment time, the name of their doctor and consultation room.

But visitors to City Walls Medical Centre this week were asked to confirm if they were ‘Mrs Hermione Weasley’ or other names from the famous series of fantasy novels by JK Rowling.

In a statement City Walls Surgery said: “We have been informed that when a patient signed in for their appointment, the booking-in system’s test screen was displayed and not their appointment details.

“We apologise for this glitch in our system and we have notified the provider of this so that it will not happen again. We can reassure all our patients that this technological fault did not compromise patient data or safety.”

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