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IT White Papers

Telephony/VoIP white papers

The Education Sector Rates Importance of IP Telephony Features, Management and Applications

If you’re an influencer in this industry, you can use this survey as a benchmark for how your peers are addressing these issues

Date: 14/02/07

Company: Shoretel

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IP COMMUNICATIONS SUPPORT COST-EFFICIENT BUSINESS AGILITY

This solution gave Tamura Europe cost-effective IP Telephony and intelligent routing

Date: 14/02/07

Company: Nortel

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Research Survey on Decision Making In Communications Applications Planning

Insights into enterprise prioritization

Date: 14/02/07

Company: Avaya

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Consulting Firm Acquires Seven Companies, Doesn’t Miss a Call

How Cisco Unified Communications helped one company answer the phone all over the globe

Date: 14/02/07

Company: Cisco

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Service Delivery Management

Solutions for Telecom

Date: 12/02/07

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Call Center Outsourcing

Coordinating Staffing Level and Service

Date: 12/02/07

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Presenting the Echopass EchoSystem

For call center customers with higher standards

Date: 12/02/07

Company: Echopass

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Is Your Network Ready for IP Telephony?

Straight facts about IP telephony planning and deployment

Date: 11/02/07

Company: Shoretel

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iSCSI: 6 times faster than Fibre Channel (and cheaper!)

Combining the reliability of iSCSI with Full Error Recovery and the performance of 10 Gigabit Ethernet

Date: 11/02/07

Company: Neterion

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Shoretel: VoIP Reliability

Three different architectural approaches to implementing Voice over IP

Date: 11/02/07

Company: Shoretel

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