Telephony/VoIP white papers
Realise the benefits
Company: Fluke Networks
CEBP is an emerging technology but it can deliver real benefits now
Communication networks are the lifeblood of the modern business, therefore businesses have to develop a continuity policy to ensure that they can maintain the flow of data to the teams that use it, or risk losing out to competitors who do.
Many people report using as many as 6 different channels and 5 applications for communication each day.
Company: Dimension Data
Stop the buzz, hear every word
A more co-ordinated approach to home working.
The philosophy of a distributed call centre.
Making the most of office comms
Guidelines for success in deployment and solutions optimization.