Telephony/VoIP white papers
20 reasons to host your contact centre in the cloud
Realise the benefits
Date: 17/08/11
Company: NewVoiceMedia
The top 5 VoIP problems and how to solve them
Troubleshoot VoIP
Date: 28/09/10
Company: Fluke Networks
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Unified communications – communication enabled business process ( CEBP )
CEBP is an emerging technology but it can deliver real benefits now
Date: 19/01/09
Company: Wipro
Telecoms 2.0: Business continuity, a guide to keeping your services live
Communication networks are the lifeblood of the modern business, therefore businesses have to develop a continuity policy to ensure that they can maintain the flow of data to the teams that use it, or risk losing out to competitors who do.
Date: 31/10/08
Company: Telewest
Seven Key Steps for Identity Management in a Unified Communications World
Many people report using as many as 6 different channels and 5 applications for communication each day.
Date: 24/09/08
Company: Dimension Data
Audio Electronics and the "Mobile Phone Buzz"
Stop the buzz, hear every word
Date: 20/08/08
Company: Polycom
Teleworking: Real value for virtual workers
A more co-ordinated approach to home working.
Date: 16/05/08
Implementing a telecommuting programme
The philosophy of a distributed call centre.
Date: 16/05/08
Communications tools for the effective worker
Making the most of office comms
Date: 16/05/08
Maximizing Unified Communications for your Business
Guidelines for success in deployment and solutions optimization.
Date: 13/05/08
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Forrester: what’s next in the mobile workplace?
Part 1 of your journey to virtualisation
Examine the issues & technologies available to deliver robust virtual workspaces on the desktop.
Google Nexus series
The latest news, features and slideshows about Google's Nexus series, including the Nexus 4 smartphone and Nexus 10 tablet.
Webcast: Mobile BI
Mobilise your workforce - give them access to the data they need to make timely business decisions when out of the office Watch now
HP acquisitions
Following HP's dispute with Autonomy, we look back at other HP acquisitions in this Computerworld UK slideshow.
