IT White Papers

Telephony/VoIP white papers

Optimising customer interactions through the contact centre

An efficient Contact Center reduces costs and drives business value

Date: 08/05/14

Company: Shoretel

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How emerging trends are affecting contact centre operations

Unified Communications Lead the Change

Date: 08/05/14

Company: Shoretel

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Building a reliable IP telephony system

How Architecture and Design Differentiate ShoreTel from the Competition

Date: 08/05/14

Company: Shoretel

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Building a multi-channel contact centre

Traditional call centres are evolving

Date: 08/05/14

Company: Shoretel

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Buying a phone solution – advice and considerations for UK businesses

Help you with your selection process

Date: 24/02/14

Company: RingCentral

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What Every Business Needs to Know When Selecting a Phone System

Discover the top 10 questions you should ask when creating your vendor shortlist.

Date: 24/02/14

Company: RingCentral

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Gamma – the UK’s number one provider of SIP trunks

Gamma SIP trunks provide value that's hard to beat

Date: 10/10/13

Company: Gamma

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You don't have to be big to be ready with Gamma SIP trunks

With Gamma SIP trunks, resilience needn't be expensive -

Date: 10/10/13

Company: Gamma

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Time is running out for ISDN

Break free and discover a more flexible future with Gamma SIP trunks

Date: 10/10/13

Company: Gamma

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Moving offices? Keep your existing numbers with Gamma SIP trunks

With Gamma SIP trunks it doesn't matter where you are located

Date: 10/10/13

Company: Gamma

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