In the late 1990’s, it was predicted that the internet would soon become the sole interface between the organisation and the public. Bank branches and retail outlets were sure to disappear with the convenience of online transactions. But the forecasters were wrong. This Whitepaper is Juniper Networks response to the increasing customer service demands from physical retail outlets that has arisen due to the internet.
Free Juniper Networks Whitepaper
In the late 1990’s, it was predicted that the internet would soon become the sole interface between the organisation and the public.
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