Figure 2. SonicWALL CSM 2100 CF
Critical features and associated benefits
Whether evaluating and selecting an integrated content management solution or a standalone appliance,
customers can identify superior solutions as those that offer many of features described in this section. The
features cover the three key functional requirements of a secure content management solution protection,
productivity and liability while also providing scalability and ease of administration. At the end of this
section, Table 1 summarizes the features by these categories.
Policy management features provide businesses with complete content management control by allowing
network administrators to override policies for specific sites. An administrator can provide access to an
individual site whose rating is disallowed by categorizing it as an allowed domain. For example, a Web
design team might be allowed access to some online shopping sites for researching interactive e-commerce
solutions and user interface designs.
Similarly, to block a site that does not fall into one of the specified categories, the administrator should be
able to tag it as a blocked domain. For instance, a sports site might be added to the list of blocked domains
to maintain productivity during times when popular sporting events are happening.
Content management solutions can also allow administrators to designate certain users and guests to be
given bypassed access that disregards the filter policy. Unfiltered Web access can be extended using a pre-
defined username/password combination with bypass privileges, or the administrator could alternatively
create a custom account.
Superior content management solutions offer the ability to create multiple polices representing different
filtering levels. This gives administrators the flexibility to enforce custom policies for groups of users on the
network. For example, businesses might want one policy for supply chain managers and another for office
administrators. Similarly, network administrators may require different policies for different departments
within a company. Network administrators should be able to choose the hours during which specific content