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IT White Papers

Enterprise-Wide Support for Business-Critical IT

Learn how you can take reactive and proactive services to the next level

Date: 06/01/14

Company: HP

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Accelerate Application Release From Weeks To Minutes

Discover how manual deployment makes application release slow, costly and prone to error

Date: 20/12/13

Company: Computer Associates

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Leadership and Technology: Video Communications Benefits Midmarket Enterprises

Midmarket enterprises strive for success in a highly competitive landscape

Date: 10/12/13

Company: Cisco

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IT cost savings

Discover why it is important to automate and optimise your IT environment

Date: 06/12/13

Company: IBM

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The Future of IT: From Chaos to Service Automation

3 ways to transform IT so CIOs can lead the way

Date: 04/12/13

Company: ServiceNow

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Managing the social media mix

8 steps to better social media mix

Date: 04/11/13

Company: Oracle

Managing the social media mix Download now

How brands can optimise social strategies with analytics

Creating the Integrated Customer Hub

Date: 04/11/13

Company: Oracle

How brands can optimise social strategies with analytics Download now

The Power of Transformational Knowledge

Drive down service costs while increasing customer loyalty and advocacy

Date: 04/11/13

Company: Oracle

The Power of Transformational Knowledge Download now

Knowledge Management: 5 steps to getting it right the first time

Transform customer service with a comprehensive solutions

Date: 04/11/13

Company: Oracle

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