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IT White Papers

ITIL white papers

The Long Road to Maturity

With so many unexpected issues to deal with on a regular basis, IT managers are attuned to ways their department can be more effificient

Date: 02/04/13

Company: TeamQuest

Download now

ITIL – One Step at a Time

Learn the basics of pragmatic ITIL

Date: 11/03/13

Company: Dell

ITIL – One Step at a Time Download now

ITIL for all

How to adopt ITIL at a pace that works for your business

Date: 05/09/12

Company: BMC Software

ITIL for all Download now

A guide to implementing capacity management

3 distinct aspects

Date: 08/08/12

Company: TeamQuest

A guide to implementing capacity management Download now

3 common pitfalls to SLM - and how to avoid them

A pragmatic, business-centric approach

Date: 23/04/12

Company: Nimsoft

3 common pitfalls to SLM - and how to avoid them Download now

Pragmatic ITIL

How Nimsoft Service Desk makes it easier than ever to leverage ITIL

Date: 13/02/12

Company: Nimsoft

Pragmatic ITIL Download now

Taking the right bites out of ITIL

Practical steps for adopting the best ITIL strategies for your organisation

Date: 18/10/10

Company: Numara Software

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Best Practice Insights: Focus on ITIL Service Operation

Meet ITIL objectives for service operation and manage IT from a business perspective

Date: 09/03/10

Company: BMC Software

Best Practice Insights: Focus on ITIL Service Operation Download now

Understanding ITIL service portfolio management

An approach for implementing effective service lifecycle management

Date: 15/02/10

Company: BMC Software

Understanding ITIL service portfolio management Download now

Ride the express lane in the journey to speed ITIL adoption

How to speed up the adoption of ITIL in your organisation

Date: 15/02/10

Company: BMC Software

Ride the express lane in the journey to speed ITIL adoption Download now


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