ITIL white papers
3 common pitfalls to SLM - and how to avoid them
A pragmatic, business-centric approach
Date: 23/04/12
Company: Nimsoft
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Pragmatic ITIL
How Nimsoft Service Desk makes it easier than ever to leverage ITIL
Date: 13/02/12
Company: Nimsoft
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Taking the right bites out of ITIL
Practical steps for adopting the best ITIL strategies for your organisation
Date: 18/10/10
Company: Numara Software
Best Practice Insights: Focus on ITIL Service Operation
Meet ITIL objectives for service operation and manage IT from a business perspective
Date: 09/03/10
Company: BMC Software
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Understanding ITIL service portfolio management
An approach for implementing effective service lifecycle management
Date: 15/02/10
Company: BMC Software
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Ride the express lane in the journey to speed ITIL adoption
How to speed up the adoption of ITIL in your organisation
Date: 15/02/10
Company: BMC Software
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Why you should take an holistic approach to ITIL
Achieve closer business alignment; improve service support and increase business transparency and visibility
Date: 30/01/10
Company: BMC Software
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Seven ways ITIL can help you in an economic downturn
Be both more competitive today and poised for growth when the economy rebounds
Date: 21/01/10
Company: BMC Software
How IT frameworks can help business
TOGAF™ 9 and ITIL V3, what you need to know
Date: 30/10/09
Company: Getronics
ITIL: Delivering real value in a downturn
Three fast steps to service value
Date: 09/03/09
Company: Axios Systems
Featured White Papers
Desktop modernisation
A guide to addressing end-user requirements and IT challenges using VMware desktop virtualisation
Accelerating cloud success
Adjusting the IT mindset
Aligning CFO and CIO priorities
Business agility and value
Gartner report: Debunking the myth of the single-vendor network
Dual-vendor or multivendor solutions
Windows 7 migration: an industry view of application compatibility
The application compatibility challenges facing those who have not yet migrated to Windows 7
Accelerate Your IT Efficiency
View the latest capacity management resources including white papers, videos and news.
Webcast: Mobile BI
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