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From baby boomers to Gen X, Y and Z: how to best support multiple generations

From baby boomers to Gen X, Y and Z: how to best support multiple generations

What changing age demographics mean for your support organisation

Category: IT strategy

Date: , 16:37

Company: Citrix

Download this white paper to explore the distinctive characteristics and expectations of the 5 generations of customers and gain guidance on how to leverage support channels and communication styles to best support each one.

Read the white paper to learn:
•    Characteristics of the 5 generations you support
•    Strategies for effective communication
•    Which tools work best for supporting each generation
•    And more...

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