Each of the trends identified in this research has the potential to transform future business. One major business trend is to focus your strategic decisions first and foremost on customer knowledge and retention. See what other factors are shaping organisations and market opportunities, and learn how to best embrace these changes.
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Forrester report: IT Plan strategy around 10 business trends
Emerging business trends
Category: IT strategy
Date: 10 September 2012, 16:38
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