IT White Papers

IT strategy white papers

4 ways IT can control contact centre costs

Lower the time your IT group spends managing contact centre technology

Date: 15/01/13

Company: Shoretel

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How unified communications pays for itself

Best practice tips on building a unified communications business case

Date: 15/01/13

Company: Shoretel

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User Experience Management (UEM) and Business Impact – A Cornerstone for IT Transformation

Cloud is accelerating the importance of UEM

Date: 07/01/13

Company: Quest

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Integrating Social into Business with Social Collaboration Tools

Improve the communication and collaboration experience

Date: 03/01/13

Company: Citrix

Integrating Social into Business with Social Collaboration Tools Download now

The Rewired Resolution

8 ways to work smarter, live better, and be more productive

Date: 28/11/12

Company: Citrix

The Rewired Resolution Download now

The data centre alternatives to build and buy

Bite the bullet for data center consolidation

Date: 27/11/12

Company: Equinix

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The Forrester Wave: Cloud Strategies of Online Collaboration Vendors

Online collaboration tools help you remain nimble in a changing business world

Date: 22/11/12

Company: Box

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Have No Fear of Consumerisation of IT

The future of business

Date: 22/11/12

Company: Box

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The unified communications journey

Forrester: when to deploy unified communications

Date: 14/11/12

Company: Cisco

The unified communications journey Download now

How big data creates value

Big data analytics explores the granular details of business operations and customer interactions

Date: 09/11/12

Company: EMC

How big data creates value Download now


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