Introducing IBM Lotus Sametime 7.5 software.
Find experts and share and retain
real-time information with advanced
organizational collaboration and
social networking tools.
mute individual participants with the click of the mouse.
Similarly, the integra-
tion of video capabilities will enable you to embed business-quality video into
your existing Web conferencing and instant messaging infrastructure, helping
you further enhance communications and augment existing investments.
Advanced organizational collaboration and social networking
Even though the vast majority of IT spending goes to support business pro-
cesses, the greatest part of employees time is spent handling exceptions to
those processes. Social networking and advanced organizational collaboration
tools allow businesses to seize competitive advantage by drastically reducing
the costs and response times associated with resolving those exceptions.
In a follow-on release to Lotus Sametime 7.5 software, IBM plans to enhance
the application with advanced organizational collaboration and social net-
working capabilities that will allow users to tap into the collective knowledge
base of an internal user community. They will be able to quickly have ques-
tions answered, conduct instant polls, discuss topics in open real-time forums
and automate the creation of knowledge databases of best practices and FAQs
that can be searched for future reference.
These collaboration tools will help to advance organizational productivity in a
variety of ways, including reducing help desk costs, improving process efficiency
and decreasing knowledge leakage.