IT White Papers

IT Management white papers

Knowledge Management: 5 steps to getting it right the first time

Transform customer service with a comprehensive solutions

Date: 04/11/13

Company: Oracle

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A strategic approach to talent management

More Human. More resourceful.

Date: 04/11/13

Company: Oracle

A strategic approach to talent management Download now

'A little extra service’ raises customer satisfaction and lowers costs

Great service starts with personalised web self-service

Date: 04/11/13

Company: Oracle

'A little extra service’ raises customer satisfaction and lowers costs Download now

Customer experience for service

Customers use social channels to help each other

Date: 04/11/13

Company: Oracle

Customer experience for service Download now

The 2013 Leadership Handbook

The leader's toolkit for improved communication and team productivity

Date: 30/08/13

Company: Citrix

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A family of expert integrated systems

Pure expertise

Date: 12/08/13

Company: IBM

A family of expert integrated systems Download now

Target Analytics Maturity to Beat the Big Data Backlash

Competitive advantage through analytics maturity

Date: 12/06/13

Company: Tesella

Target Analytics Maturity to Beat the Big Data Backlash Download now

Building Trust in the Modern Workplace

Learn 3 best practices

Date: 08/04/13

Company: Citrix

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Transforming business through extreme performance

When is extreme performance required?

Date: 07/02/13

Company: Oracle

Transforming business through extreme performance Download now

Big Data: Managing Explosive Growth

The importance of tiered storage

Date: 03/12/12

Company: Quantum

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