Customer Success Story
It appears you can be in more than one place at the same time.
NetSuite allows me to see the precise correlation between hits on
our website and sales coming through the door.
Steve Willock, Managing Director
Into Technology Limited
The Results:
Using NetSuite from day one, new company Into Technology Limited is looking at a
turnover of over 6 million in its first year. "The growth has been fast and huge!"
confirms managing director Steve Willock. "We've gone from zero to processing nearly
1 million a month in online order requests."
Willock credits the NetSuite dashboard with a significant role in the company's rapid
success. "It offers an accurate representation of the business at any moment in time. At
10 a.m. I can see if sales are slower than expected and immediately check that both our
external and internal systems are working properly and make any necessary fixes. It's like
an alarm system for when things go wrong, and a reporting system for when things go
right. It's been a key factor in our success."
The Challenges:
Into Technology has two hats. Trading as IT247 as in 24 hours a day, 7 days a week it
is an online reseller of computers, hardware, accessories and components. It is also a
software developer which has created the Supply Chain Management, Automated Pricing
and Catalogue Building tools used in support of the online store. It therefore seemed wise
at start-up to buy in as much out-of-the-box ERP software as possible, to avoid diluting its
development resources.
"Initially we considered buying bolt-on applications such as Salesforce.com or ACT! to
use with Navision, which one of our founders had used in the past," says Willock. "But
in NetSuite, which we discovered through the Web, we found an all-encompassing system.
From the start we were able to use NetSuite in two ways: to integrate with IntoSCAPE,
our custom supply chain and catalogue software; and as an out-of-the-box ERP and
CRM tool."
At A Glance:
"Company: Into Technology
Limited, trading as IT247
"Location: Stockport, Cheshire
(UK)
"Industry: Electronic Commerce;
Computer Hardware; Computer
Software
"Challenge:
- Provide out-of-the-box ERP
functionality to avoid drawing
resources from core business areas
- Integrate flexibly with other
software tools and systems
- Support online trading
"Software switched from:
Microsoft Navision Distribution
Software
"Other software considered:
Salesforce.com, ACT!
"Results with NetSuite:
- Month-on-month sales growth
of 50%
- Sales from zero to almost 1
million a month in first year
of business
Into Technology
Limited, trading as
IT247
Customer Success Story |
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Find out more: contact NetSuite, Inc. at 1 877 NETSUITE or visit www.netsuite.com
Updated 03/20/07
