White PapersCA’s IT Governance solutions help your agency establish rigorous controls among your people, processes and technology so all of your operations are guided by strict policies and standards for efficient practices. These solutions ensure that your IT initiatives are aligned with your agency business objectives and are prioritized in accordance with clearly defined and measurable mission-focused goals.
By supporting best practices, managing change and scaling to enterprise needs, CA’s IT Governance solutions help you ensure the success of your IT investments while addressing OMB and Congressional compliance issues, such as OMB A-123, FISMA, and OMB A-11 Exhibits 300 and 53 reporting requirements.
IT Governance White PaperIT Governance: Solutions for the Federal GovernmentPrioritize IT investments, manage change and optimize enterprise resourcesAugust 2006Untitled DocumentCA s IT Governance solutions help your agency establish rigorous controls among your people, processes and technology so all of your operations are guided by strict policies and standards for ef cient practices.These solutions ensure that your IT initiatives are aligned with your agency business objectives and are prioritized in accordance with clearly de ned and measurable mission-focused goals.By supporting best practices, managing change and scaling to enterprise needs, CA s IT Governance solutions help you ensure the success of your IT investments while addressing OMB and Congressional compliance issues, such as OMB A-123, FISMA, and OMB A-11 Exhibits 300 and 53 reporting requirements.Strategic Enterprise GovernanceCA s IT Governance solutions for the federal government support the disciplines and practices for prioritizing projects, managing change and optimizing enterprise resources, operationally and functionally. These solutions will help your agency:" Optimize IT investments and projects in a dynamic operating environment" Improve the dialog between lines of business (LOBs) and IT via a common portfolio analysis view" Provide an enterprise view of IT projects, incorporating all resource contributors staff, IT assets and software" Manage multiple software changes across an increasingly complex infrastructure" Proactively address compliance and nancial auditing requirements" Continuously assess the business performance of IT initiatives and report in terms readily understandable by agency and IT executivesFigure 1: CA s IT Governance solutions enable agencies to proactively set a strategic balance between risk and return.Portfolio Management and Integrated CPICCA Clarity" helps you prioritize IT investments with a comprehensive analysis of IT portfolios. CA Clarity measures cost, risk, business bene t and alignment, then provides keen insight into the asset allocations needed to fully support and proactively manage selected projects.With a complete portfolio view, CA Clarity also delivers the project data and reporting capabilities needed to support the reallocation of funds as your agency s priorities change, ensuring that projects remain consistent with your enterprise architecture.CA Clarity is the rst integrated software system that manages all three phases of the IT Capital Planning and Investment Control (CPIC) process:" Selection" Control" EvaluationCA Clarity s Integrated CPIC solution provides your agency with one system that simultaneously measures the cost of IT investments, performance, risk assessment, achievement of key milestones, as well as alignment with your agency s mission.Seamlessly Deliver a Strategic Portfolio Plan Based on Best PracticesCA Clarity s robust delivery capabilities ensure that your organization operates ef ciently with a maximum focus on success. CA Clarity s capabilities extend beyond basic project management, to include collaboration services, knowledge management and best practices for cross-functional work teams.Continuously Assess the IT Portfolio and Measure PerformanceCA Clarity helps your agency quantify the bene ts of your IT initiatives and investments. With this critical information, IT managers and agency executives can make the best use of limited IT staff and budget resources.Select, Control and Evaluate the Entire CPIC ProcessOne of the modules of CA Clarity s Integrated CPIC solution the CPIC Accelerator enables collaborative collection and automation to support the submission of data for OMB Exhibits 300 and 53 business cases. This includes real-time monitoring of submissions via executive dashboard views and auto-population of relevant data from projects to OMB forms. This integrated approach to CPIC strengthens your agency s ability to identify the level of funding required to meet your mission and to effectively guide all funded initiatives throughout the project lifecycle to completion. CA Clarity s Integrated CPIC solution also supports earned value analysis and is Section 508 compliant. Untitled Document IT Asset and Financial ManagementEnsure Compliance and Financial StewardshipCA s Asset Management solution provides thorough insight into every stage of your agency s IT asset lifecycle. Costs can be controlled, ef ciencies improved and ROI maximized through asset discovery and inventory along with vendor, contract and nancial management. Integrating asset and nancial management lets managers make a full accounting of IT services and allocate those services should a full costing model be desired. It also gives them complete control over contracts and vendor activity. From budget planning to provisioning through retirement, CA solutions enable organizations to rationalize and optimize their asset base. With a proven methodology for deployment, CA Asset Management solutions will provide asset intelligence in order to make sound business decisions pertaining to your assets.De ne IT Services in Business TerminologyDemonstrating the value, credibility and ef ciency of IT services is a challenge for any agency. CA s Service Catalog helps IT departments de ne services in business terminology, rollout new offerings and provide end users with access to appropriate services. This customer portal facilitates service requests and features a customizable list of available services and business attributes such as committed quality and service levels, and associated pricing and rate plans.Meter Service UsageMetering is the collection of enterprise-wide resource usage data. A robust metering function lets administrators measure shared application and resource usage across Internet domains, and tracks that usage by individual user, department, LOB or customer. This enables IT managers to allocate resources based on an actual level of use. For business managers, service metering provides the ability to prioritize IT investments based on the greatest return on investment.Figure 2: CA s IT Governance solutions integrate the disciplines and capabilities agencies need to transform themselves into mission-centric organizationsJustify IT ExpendituresFinancial administration of IT services includes processes such as identifying the costs of services delivered to end users, measuring services consumed and cost recovery. Allocation is used to set rate plans and allocate IT costs. An IT Financial Administration system must be exible and support both usage-based as well as at-rate allocation. The cost data that is generated can be used by CIOs to evaluate investments, forecast budget requirements and justify new outlays. The allocation function can also be used to implement cooperative nancing across multiple organizations.Software Change ManagementManage Complex Software ChangesCA s Change & Con guration Management solution provides the components and exible, integrated processes needed for ef cient, enterprise-wide development. It also facilitates construction of business software applications across multiple platforms. Integrate Best Practices and Change ManagementCA s Software Change Management solution integrates both IT Governance and Service Management solutions to enable the centralized and coordinated processing of all development activities. This includes change requests, project and resource prioritization and automated software deployment.A Complete IT Governance SolutionCA Clarity CA s Clarity allows organizations to actively manage their people, projects, programs and initiatives. It helps agencies achieve control and predictability of IT investments by providing visibility into the objectives, cost and ROI of all work within the portfolio. It consists of modules that provide a comprehensive, integrated and cost effective approach to IT portfolio planning.Change and Con guration Management PackageCA s Change and Con guration Management package enables organizations to manage all stages in the application development lifecycle. Managers can perform integrated software con guration tasks throughout the enterprise, including development of distributed, mainframe and web applications. The Suite includes AllFusion Endevor Change Manager, AllFusion Harvest Change Manager and AllFusion Change Manager Enterprise Workbench, and IT Financial Management.CA s IT Financial Management solution enables agencies to determine the actual cost of IT services delivered to the LOBs. This includes the ability to identify and measure resource usage and assign costs. Costs can be associated with actual service levels and allocated by department, business unit or customer account.Untitled DocumentIT Asset Management and Asset Intelligence CA s IT Asset Management solution lets managers save money by helping them make informed business decisions based on asset capability. Detailed ownership and inventory information is managed throughout the asset lifecycle, from planning and requisitioning technology, to retirement and physical disposal. This enterprise solution helps your organization manage IT as a business by managing IT assets as they relate to vendors, contracts, services and their nancial impact on your organization.Service Management and IT Governance Linking IT departments with LOBs is the foundation for creating the internal controls required for effective IT governance. CA s Service Management solutions align IT systems and projects with your agency s mission goals. CA Service Support provides incident, problem and knowledge management capabilities that automate service support and integrates the service desk with your operations. Furthermore, it standardizes support services, controls and monitors change, and ensures that change escalation and approval procedures are followed.Similarly, IT managers ability to establish, track and measure service level performance throughout the enterprise or agency also plays an essential role in IT governance efforts. CA s Service Delivery solution identi es, automates and monitors IT business services to make sure that IT systems are meeting agency requirements. Services are presented to users through a service catalog with business-oriented performance goals and indicators, costs and service entitlements. Services can be automatically provisioned and tracked in real-time to improve the quality of service and user productivity.For more information on IT Solutions for the Federal Government, please visit ca.com/federal 2006 CA, Inc. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. This document is for your informational purposes only. To the extent permitted by applicable law, CA provides this document AS IS without warranty of any kind, including, without limitation, any implied warranties of merchantability, tness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost pro ts, business interruption, goodwill or lost data, even if CA is expressly advised of such damages. MPxxxxx0005
