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Gain the customer service advantage with agile order-cycle processes

Key drivers of order-cycle complexity

Category: Customer Relationship Management/CRM

Date: , 09:59

Company: Oracle

Communications Service Providers (CSPs) are faced with declining voice revenues? hyper-competition from increasing number of IP network based providers and customer demand for integrated telephony, mobile, TV and internet services.

Download this white paper to find out how your organisation can gain higher customer satisfaction with timely, faster and accurate provisioning.

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