Customer Relationship Management/CRM white papers
Customer Relationship Management
Integration for a Customer Centric View
Date: 15/10/07
Company: Sage
Customer Relationship Management
Integration for a Customer-Centric View
Date: 21/09/07
Company: Sage
Gartner Research Report: Mid-Market Contact Centre Solutions: Serviceability and Usability.
Extract from the "Mid-Market Contact Centre Solutions" report
Date: 16/05/07
Company: Microsoft
Becoming a Forward Looking Business
Will the UK retail banking market find that loyalty was simply a function of a free product?
Date: 25/04/07
Company: Confirmit
Making every contact count
How to deliver sustained cost savings, higher satisfaction levels and better margins
Date: 04/04/07
Company: Accenture
Which CRM Deployment is Right for You?
A guide to multiple CRM deployment options
Date: 02/04/07
Company: Oracle
Siebel CRM On Demand Best Practice
Delivering actionable insight into sales
Date: 02/04/07
Company: Oracle
Siebel CRM On Demand Best Practice
Triangulated forecasting
Date: 02/04/07
Company: Oracle
Consumer-Centric Marketing
How leading consumer packaged goods companies are transforming the way they market
Date: 23/03/07
Company: Fair Isaac
How Telecom Providers Can Improve Their Customer Acquisition Process
Improvement and measurable Return on Investment
Date: 23/03/07
Company: Fair Isaac
Featured White Papers
Big Data: Managing Explosive Growth
The importance of tiered storage
The Value of Mobile and Social For CRM
Mobile access increases sales force productivity by 14.6%
Accelerating performance while reducing TCO
Data at the speed of light
Leveraging cloud security to weather threatening storms
How to defend your perimeter from today’s outsized threats
The expanding role of mobility in the workplace
Forrester: what’s next in the mobile workplace?
Part 1 of your journey to virtualisation
Examine the issues & technologies available to deliver robust virtual workspaces on the desktop.
Google Nexus series
The latest news, features and slideshows about Google's Nexus series, including the Nexus 4 smartphone and Nexus 10 tablet.
Webcast: Mobile BI
Mobilise your workforce - give them access to the data they need to make timely business decisions when out of the office Watch now
HP acquisitions
Following HP's dispute with Autonomy, we look back at other HP acquisitions in this Computerworld UK slideshow.
