Customer Relationship Management/CRM white papers
Improving customer relationships: An integrated approach
Best practices that can help put companies on the right footing
Date: 24/09/09
Company: SAP
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Case Study: WhatsUp keeps Legoland turnstyles ringing
Innovative IT software that is easy to learn and use
Date: 20/04/09
Company: Ipswitch
Boosting your operations with CRM
Seven Tips for Profiting from Lean Times
Date: 12/04/09
Company: Oracle
Oracle's Siebel CRM on Demand
Providing customers with deeper functionality to drive competitive advantage
Date: 21/10/08
Top 5 Initiatives for Achieving Breakthrough Customer Support
A roadmap for companies looking to improve all aspects of their support operation.
Date: 13/10/08
Company: Citrix
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On-Demand Remote Support
Improving Customer Support and Help Desk Efficiences
Date: 19/08/08
Company: NTR Global
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10 Fundamentals for CRM Success
An Information Guide from Access Accounting
Date: 04/01/08
Company: Access Accounts
The 10 Key Rules of Successful Email Marketing
How to enable your business to seriously look into email marketing
Date: 03/01/08
Company: GGMR
Using end-user experience to align IT operations and business objectives
Explore the benefits of implementing a user experience management solution
Date: 30/10/07
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Featured White Papers
Big Data: Managing Explosive Growth
The importance of tiered storage
The Value of Mobile and Social For CRM
Mobile access increases sales force productivity by 14.6%
Accelerating performance while reducing TCO
Data at the speed of light
Leveraging cloud security to weather threatening storms
How to defend your perimeter from today’s outsized threats
The expanding role of mobility in the workplace
Forrester: what’s next in the mobile workplace?
Part 1 of your journey to virtualisation
Examine the issues & technologies available to deliver robust virtual workspaces on the desktop.
Google Nexus series
The latest news, features and slideshows about Google's Nexus series, including the Nexus 4 smartphone and Nexus 10 tablet.
Webcast: Mobile BI
Mobilise your workforce - give them access to the data they need to make timely business decisions when out of the office Watch now
HP acquisitions
Following HP's dispute with Autonomy, we look back at other HP acquisitions in this Computerworld UK slideshow.
