White paper

 

8 (12)

 

 

 

 

Basware Einvoices Ltd

January 8, 2008

 

 

3    Invoice sender vs. receiver perspective

The perspective on einvoicing varies greatly based on whether it is being looked at from the

angle of the sender (seller) or receiver (buyer).

The potential for immediate internal cost savings is much greater for the receiver than the

sender. That is because the receiver is looking to improve internal processes for handling

invoices. These process improvements include, but are not limited to, faster processing times,

faster payment cycles, better discounts, and savings in scanning and non-essential invoice

handling personnel costs. However, it should be noted that electronic invoicing does provide

senders with exceptional opportunities for improved customer satisfaction, better credit

collection, and above all, lower customer churn.

Whether sender or receiver, both gain from improved staff satisfaction because converting from

a manual to an electronic process usually frees personnel, such as those in accounting, to

refocus their efforts on activities for business support.

 

Basware Corporation | Linnoitustie 2, Cello, P.O. Box 97, FI-02601 Espoo, Finland | Tel. +358 9 879 171 | Fax +358 9 8791 7297 | www.basware.com