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Salesforce.com next release promises real-time chat

Salesforce.com also has plans to launch a new system-performance site called Known Issues Salesforce.com, which holds its London Cloudforce user conference today, has in the past placed ample emphasis on its Chatter social networking application, but will actually begin providing real-time chat functionality as part of an imminent upgrade to its family of cloud-based software, according to a company document.read more »

General Motors pulls $10m Facebook ads

The move calls Facebook's advertising model into question ahead of its IPO read more »

SAP lays out cloud strategy post-SuccessFactors deal

The company will sell its SaaS (software as a service) products as a 'loosely coupled suite' read more »

Facebook App Center launched to court mobile users

App Center will display high-quality apps that use Facebook's authentication system read more »

VMware SocialCast sharing tool gets Lithium integration

Tool integrates external customer feedback in addition to encouraging internal collaboration read more »

Facebook hacker comes clean on 'what really happened'

Glenn Mangham of York, England, said he meant no harm and hoped Facebook would let him off the hook read more »

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Social networking security in the workplace

Educating employees on the acceptable use of social media, and having a security strategy and policies in place are essential to containing the risks read more »

At any given moment today, on-the-clock employees are updating their social media status, reading feeds and networking on business media sites. Moments can stretch to minutes: A recent study by the Ponemon Institute found that 60% of social media users spend at least 30 minutes a day on these sites while at work.

Facebook's mobile future all about advertising

In March, the average Facebook mobile user engaged with the social network for more than 7 hours, according to comScore. read more »

Five LinkedIn features you may not know about

Here's a look five features and tools that can save you time, expand your network and give you perspective on your connections read more »

Four ways to become a true social business

Is your company on Facebook, LinkedIn, Twitter, Pinterest, Google Plus? Here's the best way to engage with audiences read more »

Five business analytics tech trends and how to exploit them

Big Data, faster infrastructure, falling costs, mobility and social media - CIOs say these IT trends are transforming how their companies process data to gain valuable business intelligence read more »

How to use Pinterest for business - 14 great tips

Pinterest pros provide 14 keys to help you use the virtual bulletin - or 'pin' - board to promote your brand and drive traffic to your website or business. read more »

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Make your unified communications deployment a success

Deliver the benefits unified communications promise by meeting the challenges they bring to the corporate network read more »

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