Access to an online customer's browsing history gives a fuller view of their experience read more »
Box made its successful initial public offering last week read more »
Authority invests £1 million in PCs, iPads and software to make services more convenient for citizens read more »
The attacks have been beating fraud detection systems read more »
Despite major breaches at retailers, security is a losing battle read more »
One million customers compromised in 2014 hack read more »more news ..
Part 1: Identifying the Challenges read more »
As Sainsbury's, Tesco and M&S struggle and with onmi-channel retailing here to stay... read more »
Google Glass and Apple Watch are just the start read more »
Beware executives bearing gifts... read more »more blogs ..
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Retail In Depth
IT managers share their expectations for the new operating system from Microsoft read more »
Outages, fines, innovation and challenge from new players - banks were kept busy in 2014 read more »
2014 - the year of the data breaches, online shopping and beacon technology read more »
Christmas came early for some shoppers when a pricing software error valued thousands of pounds’ worth of goods at just 1p. read more »
Apple and IBM partnership gets analyst thumbs up for first apps read more »
Mercato Solutions' MD argues why businesses need to get involved in equipping youngsters and teachers with the necessary skills read more »more in depth ..
John Lewis is the latest online retailer to fall victim to a price glitch on its website that advertised hardware at software prices read more »
Forget about the smart dog collars, these are the issues businesses need to keep an eye on from the consumer innovation show read more »
When automation goes wrong read more »
This week features increasing Universal IT credit write-offs, M&S's online delivery problems and British Gas' using Cassandra. read more »more slideshows ..