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Customisable cloud SLAs to be key differentiator, researchers predict

University of London research spells out the future Service-level agreements and legal standards for cloud offerings will become more customised to individual customers and vertical industries as the cloud market continues to mature and providers look for ways to differentiate their offerings, researchers at the University of London predict.read more »

Future CIOs will blend non-tech roles with traditional IT duties

Employee retention and corporate image are some of the issues that CIOs will have to consider as they manage technology read more »

UK cybersecurity professionals are too old, says Baroness Neville-Jones

Country faces severe skills shortage if problem is not addressed read more »

Shareholders sue Facebook, Zuckerberg and Morgan Stanley over IPO

Class action lawsuit alleges info was hidden by Facebook, Morgan Stanley prior to IPO read more »

Microsoft gets right to self-certify employee CITP status

BCS-approved move read more »

European firms allow BYOD despite security concerns

Apple is the personal mobile device of choice, followed by Samsung read more »

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Beyond templates - Building a better business website

Experts offer advice to help you move beyond a basic template-based business website read more »

This probably seems obvious, but it's worth stating: These days, it's crucial to have a website for your business. From brochure-based sites that provide your contact details and store hours to full-fledged ecommerce carts and customer self-service, your website is important - it tells customers what to expect from you. This article offers several tips for building a better business website that will engage existing customers and help you find new ones.

How to align your IT services strategy with the business

Several factors need to be considered when thinking about a services initiative read more »

Mobile device management - Tools and technologies for the BYOD era

Vendors have created a whole range of MDM tools and technologies to help IT professionals to stay on top in the Bring Your Own Device environment read more »

Contracts, performance improvement and creative use of Service Credits

Credits remain a staple feature of large ICT Service contracts, so use them properly read more »

Cloud computing careers advice

IT leader Allan Hackney offers advice on abandoning IT, CV writing and more read more »

How to land a cybersecurity job

Five tips for getting hired in this fast-growing, high-paying segment of the IT industry read more »

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