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CRM

CRM News

Salesforce.com CRM upgrade puts heavy emphasis on mobile

Scores of new enhancements in the upcoming Winter '15 release flesh out the Salesforce1 mobile app read more »

Salesforce renames and revamps Communities service

Formerly called Salesforce Communities, it has been renamed Salesforce1 Community Cloud and enhanced in several ways read more »

Jive deepens integration with Cisco's WebEx and Jabber

The two vendors struck a partnership in May to bundle the Cisco products with Jive's enterprise social suite read more »

The Car Finance Company deploys a cloud-based contact centre

Uses advanced technologies such as interactive voice response and real-time speech analytics read more »

SAP takes steps to simplify pricing and licensing

New bundles make sense, but customers need to get the fine print, one analyst says read more »

FC Bayern Munich signs SAP to improve analytics and aid global expansion

To enhance fans' experience read more »

more news ..

Innovation, productivity, agility and profit

Watch this on demand webinar which explores IT innovation, managed print services and business agility.


Windows 8

Windows 8

Check out our latest articles on Microsoft's next-generation operating system.


Securing the Enterprise

 Join ComputerworldUK's editor in chief, Mike Simons, and Dell executives in a series of video discussions on how to respond to cyver criminals.


HP acquisitions

HP acquisitions

Following HP's dispute with Autonomy, we look back at other HP acquisitions in this Computerworld UK slideshow.


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CRM In Depth

IT investment trends in a resurgent economy

Stephen Georgiadis, managing director and UK head of technology at investment bank Altium, discusses investment trends in the technology sector read more »

The mobile apps revolution is here to stay

Simplicity is key at the front and the back-end, writes Oracle's mobile strategy VP read more »

Flexibility, asking questions key for recent college graduates looking to advance in IT

Learning doesn't stop after graduation and becomes critical to keeping IT skills fresh and staying employable read more »

Can Netsuite push into the heart of the enterprise?

Customers either unwilling or unable to change core applications read more »

Why CIOs shouldn't block rogue cloud apps

Become a tech advisor, not a tech blocker read more »

CIO interview: TUI Travel's journey of transformation

Mittu Sridhara, CIO at the global leisure company, tells ComputerworldUK how he has overhauled IT operations to help TUI Travel become the first choice for holidaymakers read more »

more in depth ..
CRM Slideshows

Best tools for social media analytics

How do you measure ROI on something as intangiable as social media? read more »

10 best open source projects of 2012

As we enter 2013, here's a list of of the top open source success stories for 2012 read more »

10 technologies that changed business forever

The applications, devices and services that have changed the way we do business often started as small-scale alternatives to the status quo. Now we can't survive without them. read more »

12 free social media tools

Protect your privacy, attract more followers, and increase your reach and influence read more »

more slideshows ..
White Papers

The power of the cloud

Driving business model innovation read more »

Private Cloud – It’s More Than Just Virtualisation

Maximise your private cloud benefits read more »

more white papers ..

ComputerworldUK Knowledge Vault

ComputerworldUK
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