CRM

CRM News

Affinity Sutton gives housing officers iPad BI tools to better serve tenants

Leading housing association mobilised its BusinessObjects deployment, looking to put more apps on employee devices read more »

Council partnership Warwickshire Direct rips out Northgate CRM for cloud solution

Example of a 'nimbler' supplier replacing an incumbent read more »

Salesforce Lightning Connect marries old apps to new

Salesforce1 Lightning Connect is a new tool to connect the company's cloud with legacy data sources. read more »

Halfords CIO: Moving to managed cloud SAP service enabled business to create new service

The retailer has moved its SAP retail systems to a HP-managed private cloud read more »

British Gas completes SAP CRM and billing system migration

Moved 34 million residential customer accounts as well as 500,000 business customers from Siebel CRM read more »

Warwickshire councils hope to save £1m with cloud CRM switch

Partnership reaps savings by replacing old Northgate CRM system with G-Cloud service from SME Firmstep read more »

more news ..
CRM Blogs

Right Size Your CRM To Your Needs

More capabilities are not necessarily better for you read more »

Connected utilities: Five IT priorities for energy suppliers

Flexible, fast development will open up business opportunities read more »

Salesforce.com enters the BI market with Wave

Hail the Salesforce analytics cloud read more »

Utilities wont let software glitches risk connected device roll-outs

Multivendor, mixed hardware/software environment requires testing coordination and risk management of a high order read more »

more blogs ..

Innovation, productivity, agility and profit

Watch this on demand webinar which explores IT innovation, managed print services and business agility.


Windows 8

Windows 8

Check out our latest articles on Microsoft's next-generation operating system.


Securing the Enterprise

 Join ComputerworldUK's editor in chief, Mike Simons, and Dell executives in a series of video discussions on how to respond to cyver criminals.


HP acquisitions

HP acquisitions

Following HP's dispute with Autonomy, we look back at other HP acquisitions in this Computerworld UK slideshow.


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CRM In Depth

British Gas and Tesla reveal how they retain their best IT talent

A utility company and an electric carmaker may seem worlds apart, but both need to engage their staff to breed innovation read more »

Carmakers: Dont wait for the day Google knows more about your customers, says Salesforces automotive lead

Automotive manufacturers must understand seamless IT systems are just as important as car mechanics for attracting and retaining customers, former Nissan chief says. read more »

Embracing change – how banks are adopting digital innovation

Start-ups and third party providers will play key role in future read more »

Dreamforce: The highlights

A near-stage invasion, a new wave of analytics and a touch of Brian Wilson - all in a week's work at Dreamforce read more »

Sir Clive Woodward: Whoever wins in IT, tends to win and I dont think sport is different

Former England Rugby coach discuss big data for the sports industry read more »

Should you buy enterprise applications from a start-up?

Get ready for radical changes in software purchasing read more »

more in depth ..
CRM Slideshows

7 ways IT can do a better job of listening to its end-user customers

Admit it, IT doesn't always do the best job of listening to its customers. Here are seven strategies you can use to turn things around. read more »

7 free online collaboration and project management tools

Get the most out of your team and your budget by taking advantage of these free collaboration and project management tools. read more »

Dreamforce 2014: Clinton, cloud and California girls

Now the dust has settled, take a look back at Salesforce's most important week of the year read more »

Best tools for social media analytics

How do you measure ROI on something as intangiable as social media? read more »

more slideshows ..
White Papers

The power of the cloud

Driving business model innovation read more »

Private Cloud – It’s More Than Just Virtualisation

Maximise your private cloud benefits read more »

more white papers ..

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