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Customisable cloud SLAs to be key differentiator, researchers predict

University of London research spells out the future Service-level agreements and legal standards for cloud offerings will become more customised to individual customers and vertical industries as the cloud market continues to mature and providers look for ways to differentiate their offerings, researchers at the University of London predict.read more »

Cheap tablets sees Lenovo shipments grow in China

PC maker was China's second largest tablet vendor in this year's first quarter, according to research firm IDC read more »

Government launches second G-Cloud framework

The launch comes shortly after the government released the second iteration of Cloudstore read more »

Google finally closes Motorola Mobility acquisition

Google employee Dennis Woodside named new CEO read more »

Amazon load balancers designed to be simpler to use after console upgrade

Company has also expanded support for IPv6 to more parts of its cloud read more »

SAP puts all bets on its HANA in-memory database at Sapphire

The company announced a slew of HANA-related products and initiatives at the Sapphire conference read more »

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Amazon In Depth

How to align your IT services strategy with the business

Several factors need to be considered when thinking about a services initiative read more »

Today, as companies seek to both consolidate their vendor relationships and multisource, they tend to engage with a small number (typically two to nine) of preferred, very large IT services vendors that can be centrally governed. The strategic objectives of consolidation are important: Services clients can prequalify a few preferred suppliers that all users of IT services can easily and safely engage with. However, given the rapid pace of technology change, the need for agility, the new business stakeholders, and the rise of cloud services, a company's IT and innovation requirements are often best met by multiple best-of-breed suppliers.

Gamification - How enterprise mobile apps can learn from mobile games

Users, like consumers, respond emotionally to good design read more »

Open source the key to cloud innovation

As the world begins to move to the cloud, where speed and scalability are critical, open source software is taking an even more intrinsic role read more »

Four online networking best practices for CIOs

If you find yourself hesitating before clicking send, stop and review what you're doing read more »

Five business analytics tech trends and how to exploit them

Big Data, faster infrastructure, falling costs, mobility and social media - CIOs say these IT trends are transforming how their companies process data to gain valuable business intelligence read more »

How to choose a server for your small business

Thinking of buying a server for your growing business, but don't know where to start? read more »

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White Papers

IT systems management buyers guide

Improve efficiency, increase performance, reduce risk and manage growth read more »

The Helpdesk of the future

What does the helpdesk of the future look like? read more »

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