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How Harley Davidson revs up IT service management

Recession shifts IT service management into fast lane

Five free tools to spring clean your Twitter account

Which of your Twitter contacts have abandoned the service? Which are spammers? These five free tools weed out deadbeat users and help you organise your account.

How to deal with BlackBerry App World

Organise, archive and manage downloaded software

How to stop P2P data breaches

While no company wants to have confidential information exposed to unauthorised users on the web, many businesses, depending on the nature of the data being exposed, also fall under legal compliance mandates to safeguard the data.

Security: Start your virtualisation project right

Over the past three years server virtualisation has made it from hype cycle to the mainstream while desktop virtualisation is one of today’s hot technology trends. Despite the rapid acceptance of virtualisation few organisations have given thought to the security implications of deploying the technology.

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How to avoid server failure in virtualisation projects

IT managers and industry experts say putting critical apps on virtual machines can cause performance problems or, worse, outages. Here are four tips to avoid server overload.

How to rate website safety

LinkExtend gives you more information

CRM Tips: Delete the delete privilege

CRM systems are designed to be user friendly, not imposing undue security in the interest of usability and fast adoption. CRM users are business people who aren't likely to put up with sound arguments about the need for data hygiene. After a few months of disappearing data and incomplete reports, they're more likely to listen...but not at the beginning.

How to rearrange your LinkedIn profile

Take control of how your page represents you

From sea to shining data centre: One IT exec's rise to the top

Plying the world’s oceans may seem an odd start for someone who now oversees data centre planning at one of the world’s financial powerhouses, but that’s precisely Jim Carney’s professional pedigree.

BI tools no match for bad strategy

IT faces more pressure than ever to deliver actionable BI data to the business. But the smartest CIOs say this is no time to blindly throw BI to the masses. Better tools do no good without smart business strategy and the right starting data.

Five tips for effective cloud security

For Logiq³, the decision to go with a cloud-based provider of IT infrastructure as a service was a matter of cost and flexibility.

Five tools for managing reputation online

Track what bloggers and Twitterers are saying about your brand

How to do agile development right

Work faster and smarter

How to use LinkedIn to stay in touch

Increase your presence with Network Updates

How to use Facebook and Twitter to market your business

Social media strategies can bring in contacts and revenue

How to show ROI for patching

Patching is one of the most important things a company can do to protect itself against viruses and malicious exploits.

How a network upgrade saved one small business

Picture this: A server room filled with ageing hardware, staff left with little documentation to guide them, a patchy network held together by pure luck. Here's how we dragged this company into the 21st century.

How to use scorecards to change performance problems

Linking application info with financial or other business objectives lets you see how you're doing in key areas, and quickly.

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