Fave raves: IT pros name their favourite products

IT products keep people productive and enterprise assets safe.

undefinedSecureSurf is a great filtering product that meets all of our needs. Here are just a few of the features I have personally found helpful about this service: easy configuration, low-to-no maintenance, simple whitelisting/blacklisting capabilities and traffic reports. As the primary IT support here at Kee Safety, it has helped my job significantly by reducing the amount of support calls I receive about malware/virus infections, which in turn keeps our network safer overall. It also can be a useful tool if there is any question about employee productivity being wasted on the Internet.undefined

undefinedWith the Riverbed Steelhead appliance, we experience LAN-like speed at all times. Our employees are able to access information almost instantaneously, enabling them to serve the families of Wisconsin to the best of their ability. It delivers exactly as promised. First time, first try.undefined

undefinedWe recently finished a huge effort to virtualise essentially all of our servers, which means that weundefinedve now got vital applications on virtual servers. That includes a huge case manager self-service application that we just recently deployed. We provide important services to 90,000 disabled adults in Ohio, and we canundefinedt have those services interrupted because a virtual machine goes down that canundefinedt be recovered. Veeam Backup & Replication not only backs up our servers quickly, but it also does things that werenundefinedt possible for us before we virtualized. It tests every backup to ensure that it will recover properly. Thatundefineds a huge load off my mind. And when we do need to recover a VM, we can have the VM running directly from the backup in a matter of seconds, which allows the department to function normally while we complete the restore. Finally, and this is actually the coolest thing, Veeam gives us the ability to create a virtual test lab in which we can test new applications to make sure theyundefinedll work in our production environment before we actually deploy. We used this feature a ton while we were in the middle of our physical-to-virtual migration.undefined

undefinedFirst, the Nasuni Filer was extremely easy to install and continues to be simple to use. But better yet, now that Iundefinedve used it to put our file server in the cloud, we can finally take our eye off of the file server because it takes care of two issues in one solution: running out of space and backups. Iundefinedve got unlimited space in the cloud, so I donundefinedt have to check capacity every morning, and the cloud keeps my files safe, so I donundefinedt need to worry about backup. Disaster recovery is also really fast. I can restore most files instantly if theyundefinedre in the cache and, if not, I can still get them in just 15 minutes. The Nasuni Filer has removed a lot of headaches and freed me and my team to spend our time on more important projects.undefined

undefinedSpiceworks encapsulates everything you need in an IT management package, and itundefineds FREE! Since I am a single person department, Spiceworks has simplified my duties by consolidating most of the data I need to work, in to one application. Itundefineds a fully functional, interactive helpdesk to keep track of usersundefined issues, tracks software contracts and SLAs, maps my network and countless other tasks that would bog me down if I didnundefinedt have Spiceworks.undefined

undefinedSecureTrack makes my job of managing the operations and auditing a few hundred firewalls much easier. It is very easy and extremely quick to produce evidence for changes made on the managed devices as requested by the auditors. Nothing is hidden. SecureTrack will find all changes. We are able to see and manage any given change that occurs on any device at any time by any administrator.undefined

undefinedBomgar is an easy-to-use, secure remote support platform that allows us to solve most computer-related issues at our remote stores. There are a variety of features that help us increase the productivity and efficiency of our support team, including Bomgarundefineds undefinedJump Technology,undefined allowing us to access unattended devices, and undefinedBomgar Buttonsundefined that let our end users get support with just one click. By implementing the Bomgar appliance, we have reduced expenses drastically in the two years weundefinedve been using the solution.undefined

undefinedStealthWatch detects and alerts us to various types of network anomalies and security events. We can then drill down into the specific alarm to determine if the event is non-trivial or requires more investigation. Our system is configured to automatically send undefinednull routesundefined to our border routers for certain events which effectively blocks communication between our network and the offending IP address for a certain period of time, giving us peace of mind that StealthWatch is automatically mitigating some of these threats. We also use StealthWatch for bandwidth capacity planning. With it, we can tell if certain areas may need to be upgraded quicker due to bandwidth limitation. In addition, we have also used StealthWatch to vindicate the network team from the ever popular complaint undefinedItundefineds the network!undefinedundefined

undefinedThis solution from Circadence enables our police departmentundefineds mobile laptop communications to perform at a much more efficient level in terms of speed as well as stability... which is absolutely vital to our patrol officers. As the MIS department juggles multiple tasks, it has cut down on support time and freed up time to devote to other issues and projects. For our officers, they are more efficient but also are using their mobile laptops more now since response times are so much better.undefined

undefinedIt's easy to install, use and manage. Sessions (classes/meetings/webinars) can be arranged with virtually anyone in the world, not just installed sites, and there's no hassling your meeting participants either. All they have to do is launch their web browser and click on a link. The quality of video and audio exceeded our expectations, and its ability to accommodate high end camera feeds through computers was a big plus. Nefsis cloud-based services provided complete managed infrastructure at a low cost entry point, with no long term commitments or proprietary hardware.undefined

undefinedWhile our initial NetScaler needs were primarily focused around our key application stacks (SharePoint, Exchange and SAP), its other primary purpose was to replace all Microsoft Network Load Balancing and launch us directly into a virtual infrastructure where NetScaler performs all load balancing needs for our virtual machines. We purchased an HA pair of MPX 10500 NetScalers and wired them directly into our Cisco Nexus 7000 core. We imported the NetScaler configurations we used in the undefinedbake-offundefined (real world solved solutions for Kindred) and were immediately up and running. Shortly thereafter, we re-routed all outbound Internet access through NetScaler and immediately saw such a great performance gain that we inadvertently solved a latency issue we had been struggling with for more than a year.undefined

undefinedThe dot1x user policy-based dynamic network configuration L2/L4 capabilities. Weundefinedve been authenticating our wired users with dot1x since 2005, and based on their authentication and Active Directory group membership we move them to a specific VLAN and configure their port L2/L4. This allows us to utilize the dynamic configuration of the network and extend this via our IP structure and reverse dis-contiguous subnet masking to non-policy-based devices within the network (such as our firewall and distributed routers).undefined

undefinedAt MBC we collect, preserve and present historic and contemporary radio and television content, currently around 400,000 videos, and traditional storage systems were extremely expensive for the growing amount of multimedia content we store. Cleversafeundefineds Dispersed Storage technology defies conventional storage pitfalls by using an algorithm to divide data into undefinedslicesundefined and dispersing them, via secure network connections, to multiple storage nodes on a dsNet system. Each individual slice contains too little information to be useful, but any threshold of the slices can be used to bit-perfectly recreate the original data. Cleversafeundefineds Dispersed Storage technology enables us to digitise and distribute historic content securely without incurring costly overhead in storage and bandwidth.undefined

undefinedWeb performance is critical to Concur, and the only way to truly measure performance is through the end user perspective. TrueSight allows us to manage performance on a daily basis, quickly identify issues in our environment, and work directly with our clients to determine issues globally. One of the great things about TrueSight is the ability to customize your own dashboards. At Concur, we rely on these dashboards on a daily basis to tell us how the day is progressing and to quickly analyse if there are any performance issues here or anywhere else that could be impacting our services to our clients. There have been a number of occasions where we are able to solve a problem with TrueSight in a matter of moments, that might have otherwise taken us days.undefined

undefinedWe were in need of a mobile VPN client that worked with our existing network infrastructure, and after researching/testing several different clients, NCP was the only client that worked in our environment. We were rolling out 180 mobile devices to our nurse aides with a new project using a home health aide application from Allscripts and needed to connect the phones to our network using a simple to use VPN client. Itundefineds the only product that we tested that actually works as advertised and also requires very little administration overhead.undefined

undefinedIn one word, its flexibility. F5undefineds Local Traffic Manager has enabled Rackspace to provide additional functionality and options to our hosting customers. It can function as the focal point for our automation efforts, due to its accessible iControl API. It also functions as a major focal point in our network designs, due to the many features and modularity provided undefined load balancing, traffic shaping, WAN tunnel optimisation and packet filtering.undefined

undefinedNexentaStor provides enterprise-class SAN storage features (powered by ZFS). The NexentaStor product is the new kid on the block, fast, reliable and inexpensive. It provides 24x7 data access using high-availability (active/active) clustering technology. We saved money vs. other proprietary solutions. With OpenStorage we were able to select the size hardware for our needs.undefined

undefinedAs far as I am concerned, managing a production environment without Riverbed Cascade is the evolutionary equivalent of not having opposable thumbs. There is no way I could have my hands around our challenging environment without the use of our Cascade server. The Cascade provides near-real-time reporting from any altitude on conversations and end-to-end application performance throughout our 242 sites. In the heat of battle the Cascade server is always my first (and usually only needed) resource to gain visibility into the network at a conversation level. In nearly every situation, the Cascade has enabled us to resolve network or application problems in less time than it took to submit a help ticket. We use the Cascade for capacity planning and performance tuning as well. Our total investment with the Riverbed product was fully justified by day nine through reducing problem resolution times and avoidance of production gaps.undefined

undefinedWe were maxing out the processing power of our legacy load balancer in terms of concurrent connections and SSL handshakes per second. The AX 1000 has proven to have at least 6x the capacity on both counts, at less than half the price of our legacy load balancer, and including feature parity with the undefinedbig boys.undefined Sometimes we have unpredictable traffic surges and the AX 1000 handles these traffic bursts without dropping packets or failing SSL handshakes. And the AXundefineds CPU utilisation is typically 6-10%, which gives us tremendous scalability and headroom for growth.undefined

undefinedThe backlit keyboard, multitouch trackpad, MagSafe power adaptor, the ability to run with 8GB RAM and a 500GB SATA drive, and ability to run Mac OS and Microsoft Windows with VMware make it my favourite laptop ever. The MagSafe power adaptor has reduced the amount of replacement machines we have to buy due to undefinedinadvertent trip over power cablesundefined from about 6 per year to zero per year.undefined

undefinedWe like the 6355 because itundefineds an all-in-one device thatundefineds perfect for the SMB. Because the 6355 is a PoE switch and a Layer 3 router with firewall/VPN capability, it allows us to lead with a single appliance solution. The alternative for us would be multiple devices from another supplier to provide all of the same feature/functions.undefined

undefinedThis device has an awesome price point and the highest stability and reliability of any device I have deployed in the last 5 years. Our company delivers managed T1 and Ethernet services. Having a device fail often means that our break-even point on a circuit gets pushed back 6-9 months. Being able to rely on only shipping out one device to a customer saves us the replacement cost we often run into with [other vendorsundefined] devices and T1 cards.undefined

  • Play
  • Play
  • Backward
  • Forward

undefinedSecureSurf is a great filtering product that meets all of our needs. Here are just a few of the features I have personally found helpful about this service: easy configuration, low-to-no maintenance, simple whitelisting/blacklisting capabilities and traffic reports. As the primary IT support here at Kee Safety, it has helped my job significantly by reducing the amount of support calls I receive about malware/virus infections, which in turn keeps our network safer overall. It also can be a useful tool if there is any question about employee productivity being wasted on the Internet.undefined

Send to a friend

Email this article to a friend or colleague:


PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.


ComputerworldUK Webcast

ComputerworldUK
Share
x
Open
* *