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Here are some of our latest articles from the last few days

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Cyborgs arrive! Scientists build 3D printed ear

News | Published: 21 May 13

Merging electronics with human tissue, scientists at Princeton University have used 3D printing tools to build a functioning ear. Yes, an ear.
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New UK Oracle User Group President plans C-level track for members

News | Published: 21 May 13

The UK Oracle User Group’s (UKOUG) newly appointed president, David Warburton-Broadhurst, plans to introduce a C-level executive track for members, so as to increase its influence with Oracle.
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The future of customer support: A quantitative look at where the industry is headed

White papers | Published: 21 May 13

One thing is certain: the needs of customers are ever changing. So you strive to be prepared – especially if your goal is to deliver a remarkable customer experience. "Most organisations have begun to recognise the importance of customer experience in driving business performance." This white paper, brought to you by Citrix GoToAssist, probes new research to predict what’s in store for customer support.
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The iPhone's big lead in customer satisfaction is gone

News | Published: 21 May 13

Apple's dominance in smartphone customer satisfaction faded last year, with rivals like Samsung and Motorola dramatically closing the gap, a national survey said today.
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In hunt for life, NASA rover makes second drill on Mars

News | Published: 21 May 13

NASA's rover Curiosity has drilled into a rock on Mars for just the second time during its mission.s
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TfL uses agile to build new HMTL5 website with Google Maps API

News | Published: 21 May 13

Transport for London (TfL) is overhauling its website estate and building a HTML5 site that can be used on any mobile device, which will be integrated with Google Maps and built on top of a single API to aid external development.
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SAP to crunch and sell carriers' data on mobile use

News | Published: 21 May 13

Mobile operators collect huge amounts of data about how their subscribers use mobile data, and that information is starting to go on sale as targeted intelligence that enterprises can use to better reach consumers.
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Amazon Web Services gets FedRAMP certification for US government cloud use

News | Published: 21 May 13

Amazon Web Services has finally received certification under the Federal Risk and Authorization Management Program, which the company said will lower the cost of implementing its cloud services among government organizations and agencies in the U.S.
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Vodafone revenue and profit drop as European troubles continue

News | Published: 21 May 13

Vodafone's revenue dropped 4.2 percent for its fiscal year to March 31, because of tough economic conditions, particularly in Southern Europe.
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Exposed: SAPs heavy handed tactics against Spinnaker at SAPPHIRE

News | Published: 21 May 13

SAP used some heavy handed tactics to suppress the marketing efforts of third party maintenance and support provider Spinnaker at the enterprise software giant’s annual customer and partner event in Orlando last week, Computerworld UK can reveal.
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Aviva adopts cloud-based financial forecasting

News | Published: 21 May 13

Aviva is dumping the spreadsheets and adopting a cloud-based forecasting system for its insurance and savings business.
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Yorkshire Building Society outsources customer comms infrastructure management

News | Published: 21 May 13

Yorkshire Building Society has brought in contact centre specialist Sabio to manage and help improve core customer communications platforms.
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EU investigation could affect business from China's 4G deployment

News | Published: 21 May 13

The European Union may be trying to protect its telecom equipment industry with its recent threat to investigate China over networking equipment imports. But the move could end up hurting the chances of Western vendors intent on supplying technology to China's upcoming 4G services launch, according to analysts.
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