Outsourcing

Latest News

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CSC crisis chief Carsten Lind joins Fujitsu

Carsten Lind, the chief executive at the Danish division of CSC during a period of crisis, is moving to take a senior role at rival outsourcer Fujitsu. read more »

Large CSC project dumped amid growing crisis

CSC, which is embroiled in potentially damaging fraud allegations and shareholder lawsuits, has lost a large project mired by cost overruns and angry political arguments. read more »

BT Global Services narrows loss

BT Global Services, the IT arm of the telecoms firm, has narrowed its quarterly losses from £35 million to £25 million in the three months to 31 December. read more »

Outsourcer HCL to hire 10,000 workers in US and Europe

HCL Technologies has announced that it is set to create 10,000 jobs in US and Europe in the next five years. read more »

Outsourcing deal size in long term decline

An analysis of last year's outsourcing activity reveals the continuation of a decade-long decline in deal size. While the numbers of mega-deals and mid-range contracts awarded each year has remained relatively stable since 2002, those valued at $100 million or less have more than tripled, according quarterly data from outsourcing consultancy Information Services Group (formerly TPI). read more »

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In Depth

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How to keep IT outsourced projects moving as providers cut on-site staff

Are you prepared as global IT outsourcers shrink onshore staff? These tips will help you keep projects moving as offshore IT service provides cut back on the on-site staff that used to work as liaisons between customer and provider. read more »

Have you outsourced too much?

Have you outsourced too many IT services? Once an organisation gets a taste of the benefits of IT outsourcing, the hunger for more naturally increases. But the ROI quickly diminishes as internal IT service organisation shrink. If these seven traits apply to your company, you've outsourced too much. read more »

How to get innovation from overseas outsourcers

Two out of five offshore outsourcing customers say lack of innovation from providers is their biggest challenge. But customers need to invest much more to make that happen. read more »

Protect yourself with revised outsourcing contractual best practices

Contract terms for outsourcing continue to change with the times, at least at the margins. The body of contractual best practices changes little in regard to specific terms available for governing outsourcing transactions, but their relative importance can shift in response to both ongoing and emerging risks. read more »

Can you trust one outsourcing provider to manage the rest?

Big IT service providers are offering up their skills as service integrators, promising to help CIOs reign in their multi-sourcing messes. But can this "fox watching the henhouse" model really work? read more »

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Most Popular in Outsourcing

CSC crisis chief Carsten Lind joins Fujitsu

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Cloud computing: The jobs it will eliminate and those it will create

How will cloud computing reshape IT organisations and IT jobs?

10 warning signs your IT career is in trouble

Meetings with weasely consultants. Nicknames that would make teenage girls cringe. Learn about all the red flags that indicate your IT career will soon explode like a bad bottle of Mountain Dew.

General Motors in the driving seat with outsourcing strategy

Driving economies of scale in IT

10 types of coworkers no one would miss

Hit TV show "The Office" works for one good reason: Every office has a few crazy characters.

White Papers

IDC Report: Using a Hosted Service for Holistic E-Mail Management

The need for email management solutions read more »

Keeping pace with company growth

Using NetSuite, Into Technology Limited is looking at a turnover of over £6 million in its first year. read more »

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