Outsourcing

Latest News

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Atos beats HP and Capita to outsourcing deal with Treasury-backed NS&I

Savings organisation NS&I has awarded a seven years outsourcing contract to Atos to deliver customer-facing and back office services, where there will be a strong emphasis on digital channels and improved technology. read more »

Cloud indexing software extends its reach to Box

SearchYourCloud, which provides a single search interface to find documents stored on a desktop or several cloud-based services, expanded on Tuesday to include Box. read more »

Oracle's Mark Hurd weighs in on third-party software maintenance debate

Oracle co-President Mark Hurd weighed in on the contentious topic of third-party software maintenance at the Collaborate user group conference in Denver this week. read more »

Lincolnshire details £210m outsourcing deal expected for 2015

Lincolnshire County Council has outlined plans for an outsourcing deal ,worth an estimated £210 million, which will see a number of partners provide it with a range of business services that include ICT infrastructure, management of software applications, implementation of an ERP system, provision of data and voice networks and server management. read more »

Health and Safety Executive drops Logica for Steria

The Health and Safety Executive (HSE) has signed a three year £20 million IT outsourcing contract with Steria, which will replace Logica as a managed IT services supplier. read more »

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In Depth

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IT leaders need to fix in-house operations before pressuring outsourcers on cost

IT leaders are experiencing problems with cost-focused IT outsourcing (ITO) deals that they carried out during the height of the recession, and should look to tidying up their in-house operations in order to help providers deliver a better service for their business. read more »

IT outsourcing relationships buckling under pressure

A quarter of IT leaders across Europe are dissatisfied with one or more of their IT outsourcing (ITO) contracts and almost all (99 percent) would like to renegotiate or retender one of their ITO deals. read more »

7 outsourcing nightmares - here's how to avoid them

Poor communication, shortsighted contracts - don't get derailed by an IT outsourcing agreement gone awry read more »

Five ways to kicking your IT outsourcing addiction

Increased flexibility, faster delivery, and - yes - reduced cost can be yours if you approach insourcing with these five tips in mind read more »

Is HP committed to IT outsourcing?

HP had little to offer in the way of good news last week. The company reported an $8.9 billion loss —the largest in the company's 73-year history —driven by a $10.8 billion write-down related to its 2008 acquisition of IT service provider EDS and severance costs associated with recent layoffs. read more »

more in depth ..

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IT leaders need to fix in-house operations before pressuring outsourcers on cost

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Atos beats HP and Capita to outsourcing deal with Treasury-backed NS&I

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