We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Plymouth deploys Microsoft unified communications system

Plymouth deploys Microsoft unified communications system

Lync platform brings instant messaging and video conferencing

Article comments

Plymouth City Council is deploying a Microsoft unified communications system to support 4,000 staff with the aim of cutting costs and supporting flexible working.

The new Microsoft Lync platform, being deplyed by NEC IT solutions, will give staff individual and group instant messaging, video conferencing, a collaborative virtual meeting space and remote access and support.

Neville Cannon, assistant director of ICT at Plymouth City Council, said: “Having considered what we were paying on maintenance and the costs to bring our current environment up to a standard for unified communications, we concluded that even with the cost of implementing the new Microsoft Lync technology we would achieve a tangible return on investment.”

Plymouth City Council can now incorporate remote workers through a single interface onto instant messenger, voice communications and video and web conference calls. This makes it easy for users to collaborate together and stay connected from virtually anywhere.

The council said that in the future it may consider extending its UC system to other public sector organisations.

NOW READ: University of Wales Institute Cardiff boosts communications with UC platform

Share:

Comments

Advertisement
Send to a friend

Email this article to a friend or colleague:


PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.


ComputerworldUK Knowledge Vault

ComputerworldUK
Share
x
Open
* *