Spending cuts 'will drive local government IT innovation'

Spending cuts 'will drive local government IT innovation'

Councillors look to IT to cope with cuts

Most councils are expected to rely on more technology to deliver services because of spending cuts, according to a new survey.

A ComRes poll of 432 councillors across England and Wales conducted for Intellect, the UK technology trade association, found that 72 percent of respondents expect technology to be used more to deliver council services. Eighty-two percent also indicated that their council was open to new ways of employing technology to deliver services.

In addition, 51 percent of councils expect the shift to local will enable councils to “develop real power” their council to “get things done”.

Charles Ward, COO of Intellect, said: “Technology is a powerful tool that can be used to help local authorities to tackle this dual challenge of achieving cost savings while improving the way services are delivered.

“It is really encouraging to see that local councillors are aware of the potential that technology offers to solve the problems.”

While the spending cuts may drive innovation as local government looks to use technology to provide lower-cost services, councils will also face some challenges.

Nearly all, (95 percent) of councillors expect staff numbers to be cut, while most councillors expect the relationship between central and local government to be “more difficult”.

Moreover, 56 percent said that the green agenda will “take a back seat” as the spending cuts bite.

This supports a warning from management consultancy Compass Management Consultant, which claimed that green IT projects were at high risk of being dropped as part of businesses’ cost-cutting measures.

Comments

  • Jos Creese The findings here certainly accord with my views and what I have seen from local authorities around the country Cuts will inevitably drive much faster and harder the move to self-service both internal and external transactions and a genuine channel shift with some of the more traditional and optional but more expensive service delivery routes are simply switched off Having said that little of this is highly innovative The private sector has been adopting web transactions self service and end-to-end process optimisation through technology for a long time the technology is there are proven it is simply that some public service organisations have been reticent about taking the plunge Procrastination is no longer an option There is a concern however with the level of spending cuts the amount of genuine innovation through IT may in fact reduce Genuine innovation where new or proven technologies are used in very different ways requires time resource and acceptance of some risk These three are going to be in short supply for some time with all energy and effort focussed on using IT in proven ways to drive out cost and moderniseJos Creese Socitm President
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