Capita snaps up Ventura in £65 million deal

Capita snaps up Ventura in £65 million deal

Outsourcer adds Sky, Tesco and Google to its customer list

Article comments

Capita Group has paid £65 million cash to acquire customer contact centre specialist Ventura.

Ventura, the third party customer services arm of management arm of retailer Next and 50 million customer contacts for other blue chip companies including Sky, Tesco Bank, Google, O2, Orange, British Gas and BMI.

It also has some public sector customers, including the Department for Work and Pensions and charities such as the RSPCA on its client list.

The move highlights Capita’s increasing diversification from a core public sector focus. Paul Pindar, Chief Executive of Capita said the acquisition will allow the company to offer “wider customer management and back office outsourced services to key, blue chip clients across additional industry sectors.

Some 8,000 Ventura staff in Yorkshire, Cardiff, Milton Keynes and Pune, India, who will transfer to Capita.

Share:

Comments

Advertisement
Send to a friend

Email this article to a friend or colleague:


PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.


We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message

ComputerworldUK Knowledge Vault

ComputerworldUK
Share
x
Open
* *