Outsourcing
Sainsbury's signs contract with CA for monitoring software
New solution to identify and resolve supply chain problems quickly
By Anh Nguyen | Computerworld UK | Published 10:05, 26 February 10
Supermarket chain Sainsbury’s has implemented the Spectrum Infrastructure Management solution from IT management software company CA to support its online shopping supply chain operations.
The new software is intended to quickly notify Sainsbury’s of any system issues so that problems in online ordering can be resolved promptly.
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The Spectrum monitors the supermarket’s network of existing applications and hardware modules, including over 200 devices in its demilitarised zone (DMZ) network and around 2,000 devices in its stores, depots and business centres.
Sainsbury’s already uses CA’s system management software NSM solutions, which consolidates alerts from multiple element managers and directs them to the incident management process.
The supermarket signed a five-year deal with IBM to outsource its supply chain systems last April, and a month later reported that such IT efficiency improvements helped its profits increase by 11 percent.
